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BL 495c G6: Drive Array NOT Configured with internal storage

sameh.hanafy
Occasional Visitor

BL 495c G6: Drive Array NOT Configured with internal storage

I have problem with BL 495c G6, i can't configure the Array with internal storage. 1st : The Specifications: Part Number 539807-B21 Memory 4096 MB Mezzanine Slot Mezzanine: 1 Smart Array P700m/256M V.6.66 2 Emulex LPe1105-HP 4Gb FC HBA for HP c-Class BladeSystem V. 3.00a4 Enclosure Informations: Enclosure BladeSystem c7000 Enclosure HP GB8715C8BT 412152-B21 Enclosure Midplane 414050-001 Onboard Administrator Information Device Name BladeSystem c7000 Onboard Administrator Manufacturer HP Firmware Version 2.52 Jul 21 2009 Hardware Version A1 Part Number 412142-B21 Spare Part Number 414055-001 2nd : Needs: Deploy WIN'03 R2 64bit with mirrors the contents of the internal disks RAID 1 3rd : problems Drive Array not Configured - No Drives Detected to configure RAID1 with internal disks. So i need your Support ASAP.
7 REPLIES
nookie
Occasional Visitor

BL 495c G6: Drive Array NOT Configured with internal storage

If the server cannot see the drives then this has nothing to do with the enclosure. I would as a first step, remove the server from the enclosure and do the following: Remove lid and strip back server to base configuration (no mezzanine cards or extra RAM / CPU. Put back into the enclosure and power on and see if you can see the drives in the BIOS (press F8). If no luck then: I would as a first step, remove the server from the enclosure and do the following: Remove both HDD"s Remove lid and then remove and reset the HDD drive back plane the drives plug into. Perhaps reseat other components as well. Put back into the enclosure and power on and see if you can see the drives in the BIOS (press F8). If you still have no luck then you are looking at a faulty HDD back plane or DOA system board. These can be replaced under warranty. Good luck Nick
dchmax
Frequent Advisor

BL 495c G6: Drive Array NOT Configured with internal storage

I'm not sure how familiar you are with the ProLiant server line but during the boot you will need to press the F8 button after the internal controller inits. Configure the 2 drives as you mentioned above. Sounds like a normal deployment of W2K3 R2, make sure you use the latest smartstart cd. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=3709945&prodSeriesId=3948609&prodNameId=3948610&swEnvOID=1113&swLang=13&mode=2&taskId=135&swItem=MTX-23e8a63eb7ab4fc38618d4cc76 Mount the ISO via iLO or via the chassis USB drive. Follow the steps to deploy the os. I hope this helps point you in the right direction.
sameh.hanafy
Occasional Visitor

BL 495c G6: Drive Array NOT Configured with internal storage

Hi all, thanks for your reply .. @ Nick: Exactly, i was do it .. back plane & DOA it's OK .. when install Windows can detected 2 HDD? NO option to press "F8" @ dchmax: sure i use Smart Start V8.6, i was try to configuer by chassis USB drive still valid !!??? i have 3 snapshot advice the issus .. no option to up this PICs.
danielrbowers
Occasional Advisor

BL 495c G6: Drive Array NOT Configured with internal storage

The BL495c G6 does not have a RAID controller built in. The controller on the motherboard that connects to the internal SSDs is just a SATA controller. So you'll never see the F8 prompt. The only way to mirror the two internal SSD is to put the SMart Array P712m RAID controller mezzanine card into the blade, and then cable the SSDs to the mezzanine card. In your configuration (P700m in mezz 1, FC in mezz 2), I presume you're using the P700m + a SAS switch to connect to external storage? If so, then the *only* option for you is going to be to mirror them using the WIndows 2008 mirroring (sometimes called "software RAID"). Here's one how-to: http://support.microsoft.com/kb/951985
sameh.hanafy
Occasional Visitor

BL 495c G6: Drive Array NOT Configured with internal storage

Hi Denielrbowers, Exactly i use in Mezzanine Slots: - Slot 1 Smart Array P700m V.6.66 - Slot 2 Emulex LPe1105-HP 4Gb FC HBA V. 3.00a4 I know GPT in WS08, but our application running under WS03 R2 64. so i can't install WS08 ?? Thanks,
sameh.hanafy
Occasional Visitor

BL 495c G6: Drive Array NOT Configured with internal storage

http://img687.imageshack.us/i/35036246.jpg/
danielrbowers
Occasional Advisor

BL 495c G6: Drive Array NOT Configured with internal storage

Sorry, Sameh, I mis-read your configuration. Here are instructions for Windows 2003: http://support.microsoft.com/kb/323432