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BL460c G6: Unable to upgrade controller P410i

 
jorgesoto
Occasional Advisor

BL460c G6: Unable to upgrade controller P410i

Hi everyone,

 

I am unable to upgrade my P410i controllers to latest 6.60 firmware using the .scexe file, when ever I run the firmware upgrade it tells no supported controllers are found. however, if I run the Service Pack ISO the controller is upgraded.

 

Any one else having the same issue?

 

Firmware upgrade:

[root@xxxx tmp]# ./CP023869-p410i-6.60-G6.scexe

 

This program consists of two phases: device discovery and device update.

No device will be updated until you answer.

 

Do you want to run device discovery?
(yes/no) yes

 

Finding hardware. This may take a few minutes.
Found 0 devices.

 

No device will be updated.
No devices updated.

 

Controller Details:

Smart Array P410i in Slot 0 (Embedded)
Bus Interface: PCI
Slot: 0
Serial Number: 5001438010FED130
Cache Serial Number: PACCQID10502707
RAID 6 (ADG) Status: Disabled
Controller Status: OK
Hardware Revision: C
Firmware Version: 6.40

5 REPLIES 5
jorgesoto
Occasional Advisor

Re: BL460c G6: Unable to upgrade controller P410i

Update:

Same is happening with new 6.62 firmware. Also happening when try to upgrade from 6.60 to 6.62.

Jimmy Vance
Honored Contributor

Re: BL460c G6: Unable to upgrade controller P410i

What OS are you using? A known issue with RHEL 7.1 is the 'sg' driver doesn't load during boot. If you happen to be running RHEL 7.1 'modprobe sg' and try running the .scexe again

 

 

 

 

No support by private messages. Please ask the forum! 
jorgesoto
Occasional Advisor

Re: BL460c G6: Unable to upgrade controller P410i

Tried from RH 5 and 6 (32 and 64), other .scexe files are OK, and was also OK up tu version 6.40.

jorgesoto
Occasional Advisor

Re: BL460c G6: Unable to upgrade controller P410i


@Jimmy Vance wrote:

What OS are you using? A known issue with RHEL 7.1 is the 'sg' driver doesn't load during boot. If you happen to be running RHEL 7.1 'modprobe sg' and try running the .scexe again



Jimmy, I just tried the modprobe sgbut still not working.

 

[root@xxxx tmp]# modprobe sg


[root@xxxx tmp]# ./CP025735-p410i-6.62-G6.scexe

 

This program consists of two phases: device discovery and device update.
No device will be updated until you answer.

 

Do you want to run device discovery?
(yes/no) yes

 

Finding hardware. This may take a few minutes.
Found 0 devices.

 

No device will be updated.
No devices updated.

jorgesoto
Occasional Advisor

Re: BL460c G6: Unable to upgrade controller P410i

Anyone found a workaround for this? Still not able to upgrade from 6.40, any version after will not detect the controller.