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01-12-2021 03:28 AM
01-12-2021 03:28 AM
BL460c Gen8 System Power Fault Detected
Hello everyone,
This BL460c Gen8 failed a month ago and the message was the following
/system1/log1/record3
Targets
Properties
number=3
severity=Critical
date=12/13/2020
time=08:21
description=System Power Fault Detected (XR: 10 A2 MID: FF CD FC D7 03 13 13 AA 20 00 00 EE 01 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00)
and the status from OA board for this blade was
> show server status 11
Blade #11 Status:
Power: Off
Current Wattage used: 0
Health: Failed
Unit Identification LED: Off
Virtual Fan: 0%
Diagnostic Status:
Internal Data OK
Management Processor OK
I/O Configuration OK
Power OK
Cooling OK
Device Failure Failed
Device Degraded OK
iLO Network OK
The bios version was I31 , Release Date: 05/24/2019
I tried resetting it ( reset server 11 ) and pulling the blade out a few minutes and replugging it
but it didn't work.
Would it possible to decipher that error message to identify which part(s) need to be replaced
in order to keep it as a spare.
Thank you
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01-12-2021 04:13 AM - edited 01-12-2021 04:27 AM
01-12-2021 04:13 AM - edited 01-12-2021 04:27 AM
Re: BL460c Gen8 System Power Fault Detected
Hello GabrielTz & welcome!
If you have tried a physical reseat on the server bay & considering the BIOS is at a good level, as a last resort you may try reseating other components as well like CPU and memories. If there is no change, export AHS report & a show all report from Onboard Administrator and log a case to HPE support so to decipher that alert.
If needed, below you may find the instructions on how to collect the diagnostic information:
Use HP iLO to download the Active Health System
https://techlibrary.hpe.com/docs/iss/DL360pGen8/tsg/advanced/Content/151471.htm
HP BladeSystem Onboard Administrator - How to Make "SHOW ALL" Inventory Report
https://support.hpe.com/hpsc/doc/public/display?docId=c02843807
m_icha
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