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Re: BL465 Gen8 Stuck in BIOS Loop - Not Posting

 
InTech2000
Advisor

BL465 Gen8 Stuck in BIOS Loop - Not Posting

Hi,

We have a BL465 Gen8 Stuck in BIOS Loop.

It starts to boot gets to" Early System Initialization 10%" , then 40% then restarts back to 10% and keeps looping.

A couple of times it has completed post and succesfully booted to the OS, then the server just reboots shortly after.

I have installed the latest firmware :

iLO 4 - v2.73 - 11th Feb 2020

BIOS - A26 03/14/20018 

Power Management Controller Firmware - 3.3

OBA Firmware is v4.90 - 11th Dec 2018

 

The only thing the iLO IML says "Maintenance note: CPU(s) operating at reduced performance level due to an enclosure power event."

However, the power levels seems fine in the enclosure and no other blades are affected.

The server is in a DC on the otherside of the world, so any remote stuff I can try first would useful.

Appreciate any help.

Thanks.

2 REPLIES 2
SanjeevGoyal
HPE Pro

Re: BL465 Gen8 Stuck in BIOS Loop - Not Posting

Hello 

Please try to check the blade in another slot as well as do the below RBSU settings.

Required System Bios settings 

CQHPCC

Collaborative_Power_Control

Enabled

CQHPWR

HP_Power_Profile

Maximum_Performance

CQHPER

HP_Power_Regulator

HP_Static_High_Performance_Mode

CQHPCKG

Intel_Minimum_Processor_Idle_Power_Package_State

No_Package_State

CQHPER

Intel_Minimum_Processor_Idle_Power_State

No_C-States

 

Share the latest IML errors, if the issue still persists.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

Accept or Kudo

SanjeevGoyal
HPE Pro

Re: BL465 Gen8 Stuck in BIOS Loop - Not Posting

Hello 

Please try to check the blade in another slot as well as do the below RBSU settings.

Required System Bios settings 

                 Collaborative_Power_Control----Enabled

                HP_Power_Profile                    ----Maximum_Performance

                HP_Power_Regulator           -----HP_Static_High_Performance_Mode

                Intel_Minimum_Processor_Idle_Power_Package_State----No_Package_State

                Intel_Minimum_Processor_Idle_Power_State----No_C-States

Share the latest IML errors, if the issue still persists.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

Accept or Kudo