BL860C i2 HPUX Firmware upgrade Failure

[Paul_King]

Hello

We are attempting to upgrade our Firmware on a BL860C I2 server via the HP Smart Update Manager. When we attempt to contact the machine (having added password user account etc) we get a Error: unable to start Hpsum session on remote target.

We are trying to add the following:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=3709945&prodSeriesId=4186428&prodNameId=4186429&swEnvOID=4001&swLang=8&mode=2&taskId=135&swItem=MTX-5cee5692c8204041997bbd527a

when adding the OS target, we get that into /tmp:
bash-4.0# ll /tmp/hpsum/hpsum1365599452/
total 160
-rwxrwxrwx   1 root       sys          71680 Apr 10 13:57 pciinfo.depot
-rwxr-xr-x   1 root       sys           4577 Apr 10 13:57 pciinfo.sh

which "proves" that the initial ssh session is working fine and that the credentials are correct

Any idea why this is occuring?

Thanks

P.S. This thread has been moevd from HP-UX > Virtualization to HP BladeSystem Server Blades - Hp Forums Moderator

[Torsten. · Accepted solution]

For the server firmware itself I always power off the blade (you need to reboot anyway).

The target in HP SUM for this update is the OA and the ILO.


For I/O card firmware updates the target is the running HP-UX session.

What update did you do?


You cannot do both at the same time.

This is a new method to update I/O firmware (via HP SUM) and I never did it so far.

I assume it will copy files to EFI partition and run the tools after a reboot.

From the known issues section:

"The error message "Unable to start hpsum session on remote target" may appear after adding a valid HP-UX target. One reason may be that the pciinfo module status has been changed. You may run the command "kcmodule --b yes -s pciinfo=best" and then retry adding the target."

But this is what I have done so far:

Get the EFI files from here (for Smartarray, LOM, etc):

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4186429&prodTypeId=3709945&prodSeriesId=4186428&swLang=8&taskId=135&swEnvOID=54

put it on a USB thumb drive.

Reboot the server, mount the USB drive via virtual media to the server.

Now run the tools, e.g.

050258_efi.efi for LOM

and

fwupdate.nsh for Smartarray 5.78b firmware

I like to have control and see what happens ...