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Fibre Channel to PCI Express HBA status Offline

 
Pesala
Occasional Contributor

Fibre Channel to PCI Express HBA status Offline

Hi,

I have few ProLiant BL460c Gen9 servers that show HBA adapter status as offline. 


Model: ISP2532-based 8Gb Fibre Channel to PCI Express HBA
Run ESXi 6.7

I have updated the HPE drivers as well. No luck. Just wondering this could be a physical device issue or not?
Any idea to fix this issue?

Thanks

2 REPLIES 2
SanjeevGoyal
HPE Pro

Re: Fibre Channel to PCI Express HBA status Offline

Hello,

I would suggest you update the server as below.

1. Update the server bios with the latest.

2.Updtae the ILO firmware.

3. Update the agentless management service (AMSD)

4. Follow the below link for more clarifications.

https://support.hpe.com/hpesc/public/docDisplay?docId=kc0132748en_us&docLocale=en_US

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00106650en_us

4.Update the 8Gb Fibre Channel firmware with the latest.

If the issue still persist, share the IML error as well as ILO snapshot for further investigation.

If you feel this was helpful please click the KUDOS! thumb below!   


Regards,


I am a HPE Employee

Accept or Kudo

sgunelius
Trusted Contributor

Re: Fibre Channel to PCI Express HBA status Offline

Have you tried an e-fuse of the server itself?  I've seen odd issues, especially after upgrading the VC firmware to 4.85.