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HP Smart Array P220i Controller Cache Module Status Failed

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IMax77
Occasional Contributor

HP Smart Array P220i Controller Cache Module Status Failed

Hi.
Server ProLiant BL460c Gen8 with HP Smart Array P220i Controller with error Cache Module Status Failed.

After replacing the controller, the problem is not solved.

Could you please what is the problem?

 

4 REPLIES
parnassus
Honored Contributor

Re: HP Smart Array P220i Controller Cache Module Status Failed

What Firmware version (e.g. most updated available Firmware is the 8.00(C) of 25/09/2017) is your HPE Smart Array P220i Controller currently running on?

IMax77
Occasional Contributor

Re: HP Smart Array P220i Controller Cache Module Status Failed

The firmware version is 5.42, but the second server in the cluster with the same adapter and firmware does not have this error.

Tomorrow we will install the last service pack, but I think this will not solve the problem.

parnassus
Honored Contributor
Solution

Re: HP Smart Array P220i Controller Cache Module Status Failed

Totally possible but starting with a device with Firmware in a up-to-date status (once that particular Firmware version is supported by both the OS and relative updated Software Device Driver) for sure will help.

IMax77
Occasional Contributor

Re: HP Smart Array P220i Controller Cache Module Status Failed

After install the latest spp and replacing the capacitor the problem is resolved.
Thanks for your support!