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Re: In logs "server power removed and reset" with no actual power remove or reset.

 
hospital62
Occasional Visitor

In logs "server power removed and reset" with no actual power remove or reset.

Good day.
I am in weird situation.
 
We have BladeSystem c3000 HPE firmware 4.70 May 18 2017

 

With 2 ProLiant BL460c Gen8 System ROM I31 09/08/2013

BL460c logs says
#ILO 4 02/26/2019 05:48 02/26/2019 05:48 1 Server power removed.
 #ILO 4 02/26/2019 05:49 02/26/2019 05:49 1 Server reset.
 #ILO 4 02/26/2019 05:49 02/26/2019 05:49 1 Embedded Flash/SD-CARD: Restarted.
 #ILO 4 02/26/2019 05:49 02/26/2019 05:49 1 Server reset.
 #ILO 4 02/26/2019 05:50 02/26/2019 05:49 2 Server power restored. 
BUT xenserver inside DID NOT reset and worked uninterrupted.
Also there is nothing about this "reset" in c3000 log.
How could it be? Some motherboard problem?
 
When xenserver was software rebooted a hour later the only indication was
 #ILO 4 02/26/2019 06:55 02/26/2019 06:55 1 On-board clock set; was 02/26/2019 05:51:52.
Why he writes reset when there is no reset and why he didnt write reset when reset happens?
 
Same happened with second bl460c
 
 #ILO 4 02/26/2019 05:49 02/26/2019 05:49 1 Server power removed.
 #ILO 4 02/26/2019 05:51 02/26/2019 05:51 1 Power on request received by: Power Button.
 #ILO 4 02/26/2019 05:51 02/26/2019 05:51 1 Server reset.
 #ILO 4 02/26/2019 05:51 02/26/2019 05:51 1 Server power restored.
 #ILO 4 02/26/2019 05:51 02/26/2019 05:51 1 Embedded Flash/SD-CARD: Restarted.
 #ILO 4 02/26/2019 06:47 02/26/2019 06:47 1 On-board clock set; was 02/26/2019 05:53:36.
In addition in thinks that someone pressed his power button, but xenserver inside didnt reboot until 06:47 when I made him so.
 
Also there is 2 ProLiant BL460c Gen9 I36 07/11/2014

Also there is 2 ProLiant BL460c Gen9 I36 07/11/2014
They works just fine, expect one of with during real reboot made it wierd way

#ILO 4 02/26/2019 06:53 02/26/2019 06:53 1 Server reset.
#ILO 4 02/26/2019 06:54 02/26/2019 06:54 1 Server reset.
#ILO 4 02/26/2019 06:54 02/26/2019 06:54 1 Server power removed.
#ILO 4 02/26/2019 06:55 02/26/2019 06:53 5 Server power restored.
#ILO 4 02/26/2019 06:55 02/26/2019 06:55 1 Server reset.
#ILO 4 02/26/2019 06:55 02/26/2019 06:55 1 Server reset.

 

2 REPLIES 2
ShruthiSK
HPE Pro

Re: In logs "server power removed and reset" with no actual power remove or reset.

Hi, 

Please proceed with updating the server firmware as these are in obsolete versions. 

Especially the BIOS and iLO versions to the latest versions. 

Link : https://h20392.www2.hpe.com/portal/swdepot/displayProductInfo.do?productNumber=spp-Gen8.1

If the issue persists even with the latest firmware versions then I would request you to raise a call with the HPE support. 

Regards,

Shruthi (HPE Employee)


I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
Dian_Consulting
Occasional Advisor

Re: In logs "server power removed and reset" with no actual power remove or reset.

I have similar issue on ML350 G6 with latest BIOS 

Except of "Server power removed" message. I have only " Server power restored." and "Server reset." messages