OA not showing blade CPU and Mem info

[Tedh256]

We have several new C7000 chassis, some filled with BL620G7 and some with BL460G7 blades - the OA on these chassis does not display the Temperature or CPU and Memory information for these blades.

It says: information “could not be retrieved”. We have updated one chassis to the newest firmware (3.55) and the only change was that it could now display Temperature.

Are you familiar with this situation? I’ll open an incident if needed, as we need to gather this info for each blade as part of the deployment process

[DanRobinson]

In order to gather some details, we need a valid IP Communications path between the OA and the iLO on the blade.

Double check the iLO has an IP Address and its on the same subnet as the OA.

[hpMnI]

You unassing profile and reassin that will help or power of server and turn on switch 5 & 6 inside the server on system board.