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SPP ISO mounted in ILO hangs

 
cth1
Occasional Advisor

SPP ISO mounted in ILO hangs

Hi

 

I have several BL 460 G9.

When I mount the SPP 2022-10 in ILO console HTML5 or integrated remote console, it sometimes stops here and sometime it runs as it should.

Any idea why?

The ISO is mounted all the time.

 

G9SPP.PNG

 

6 REPLIES 6
support_s
System Recommended

Query: SPP ISO mounted in ILO hangs

cth1
Occasional Advisor

Re: Query: SPP ISO mounted in ILO hangs

Thanks...

 

Not sure I understand solution.

It says This is fixed in SPP version 2018.03.0 SPP (and later).

 

My SPP is 2021.10  (by mistake I wrote 2022.10).

 

So it should be solved for many SPP's ago.

 

then it says that something in SPP could be missing.

My SPP is downloaded from official HPE SPP download page and I'm sure it has been used on other servers without problem. But maybe I remember wrong on that

 

Richard75
Frequent Advisor

Re: SPP ISO mounted in ILO hangs

Did you download the SPP for gen9 ?  there are different one's for Gen 10 and above

 

I work for many years with HPE products, but i don't work for HPE so this is not official support
cth1
Occasional Advisor

Re: SPP ISO mounted in ILO hangs

yes it's version for G9

If I look at link for download I see that 2021.10 for G9 is 7,48 GB and the one for G10 is 9.6GB.

 

I have a 7.48 file that I use.

But I will try download new one just to be sure there is no error in the first one.

Richard75
Frequent Advisor

Re: SPP ISO mounted in ILO hangs

i agree, there won't be an error in the first image.

what i ment was, you can creata a custom SPP ISO. only filled with the firmwares for the servers you have.  it will be less as 1G probablyhpe spp

I work for many years with HPE products, but i don't work for HPE so this is not official support
cth1
Occasional Advisor

Re: SPP ISO mounted in ILO hangs

not sure I understand why I should create custom?

But... problem solved.

My problem was that I have several BL 460 G9 with same specs.

When mounting ISO or USB with SPP package (tried several versions) it stops at 100% as shown above.

The server will light up RED in ILO blade enclosure.

IML log will show this:

NMI.PNG

The enclosure have 16 x G9 servers with same specs.

Only bay 2 and 3 does this.

Server in BAY 2 comes from another enclosure where it had no problem.

 

What I did was removing HBA adapter.

Mount SPP and this time it works. SPP updated and shut down.

Put back the HBA adapter and start up.

Everything is fine....

This also happens on another G9 in another enclosure.