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Customer has a failed VC Flex-10 module. Best way to replace?

 
Bjozak
Occasional Contributor

‎09-29-2010 12:31 AM

‎09-29-2010 12:31 AM

Customer has a failed VC Flex-10 module. Best way to replace?

One of our customer has a failed VC Flex-10 module in Slot 1. Customer have several uplinks and networks.

The VC Domain consist of 4 Flex-10 Ethernet modules in one C-7000 chassi.

 

What is the best way to remove/replace the failed module in slot one?

Do i really need to remove all uplinks/networks from failed module?

Why cant i just "remove failed Flex-10 from domain" and "join the new spare Flex-10 to domain"

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Stevem
Frequent Advisor

‎09-30-2010 06:58 AM

‎09-30-2010 06:58 AM

Re: Customer has a failed VC Flex-10 module. Best way to replace?

The module is hot swappable.  You should be able to physically remove the cables connected to it, remove and replace the module with a new one, and reconnect the cables.  It would be recommended, if you have another enclosure, to ensure that the module is at the same firmware version as the existing module.

 

What are your concerns?

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