Grey page while trying to edit options in VCM

[CaroBell]

On my manager I cannot edit any option as everything becomes grey if I click on them. On this exemple, I am trying to add a Network to my erver profile and it just becomes completely grey. I can still go back to the menu and start over but it always stops at the same places. I can still connect and do certain things, but the moment I want to edit anything it just freezes like this. 

If anyone as an idea why it does this and/or how to stop it from doing it would be great. 

EDIT: I was able to continue working (somewhat) by using TAB. I was able to change some things and save them even though I could not do it with my mouse. 

[msh_it]

Hi 

I had this issue before, it was something with the screen resolution.

[CaroBell · Accepted solution]

I found out that I could use Chrome instead of IE for the VC without any trouble. 

After looking some more I found that restoring to default the advanced settings of IE took care of the problem on my side. 

[sureshaAN]

hello all this issue seen only in windowd 10 IE 11 and windows 2008 R2 IE 11 also he used nad tested in the firefox in that page is not loading completey  so  customer cont use any other browers  (crome) as per his company security  issues 

could some one help me what may be the issue 

customer has 7 enclosures  VCM   al same issue

plaese share your inputs its appricated ......

[frenchy94]

Which version are you running ?( VCM) ?



---
L'absence de virus dans ce courrier électronique a été vérifiée par le logiciel antivirus Avast.
https://www.avast.com/antivirus

[sureshaAN]

VCM version is 4.50

[frenchy94]

On the top of vcm screen do you have any warning popup or something yellow
or red ?



---
L'absence de virus dans ce courrier électronique a été vérifiée par le logiciel antivirus Avast.
https://www.avast.com/antivirus

[sureshaAN]

no nothing like that errors customer cinfirmed in windows7 PC his colleuege abe access this VCM only issues in windows 10 PC

plaese find the attached screenshot 

[frenchy94]

I do not know is 4.50 was certified with windows 10 may be try another
browser or update to 4.62 at least



---
L'absence de virus dans ce courrier électronique a été vérifiée par le logiciel antivirus Avast.
https://www.avast.com/antivirus

[beem]

We are having the same issue with IE11 running on Windows 10.

Our VCM has been upgraded to version 4.63