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Grey page while trying to edit options in VCM

 
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CaroBell
Advisor

Grey page while trying to edit options in VCM

On my manager I cannot edit any option as everything becomes grey if I click on them. On this exemple, I am trying to add a Network to my erver profile and it just becomes completely grey. I can still go back to the menu and start over but it always stops at the same places. I can still connect and do certain things, but the moment I want to edit anything it just freezes like this. 

Screenshot_2017-09-01_14-12-10.png

If anyone as an idea why it does this and/or how to stop it from doing it would be great. 

EDIT: I was able to continue working (somewhat) by using TAB. I was able to change some things and save them even though I could not do it with my mouse. 

I am
2 REPLIES
msh_it
Regular Advisor

Re: Grey page while trying to edit options in VCM

Hi 

I had this issue before, it was something with the screen resolution.

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msh_it | UAE | AbuDhabi

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CaroBell
Advisor
Solution

Re: Grey page while trying to edit options in VCM

I found out that I could use Chrome instead of IE for the VC without any trouble. 

After looking some more I found that restoring to default the advanced settings of IE took care of the problem on my side. 

I am