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VCEM upgrade issues

chuckk281
Trusted Contributor

VCEM upgrade issues

Joe had upgrade issues with VCEM:

 

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Upgraded from 6.1b to 6.2 and got “mxsync\installmxsync.exe is not a valid win32app”

Any ideas?

 

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Julie answered:

 

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Hi Joe,

 

We’ve seen this error with mxsync before when the DVD iso file is bad.  If you have the DVD in a file format, you can do a checksum on the file and compare it with the expected value.  Do you think this could be the issue?

 

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Joe replied:

 

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I downloaded the DVD again and was able to do a successful install.

 

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Good news!