Virtual Connect Domain configuration lost???

[chuckk281]

Manuel was looking to help a customer:

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Working with a customer who says that after resetting the Virtual Connect Manager on a Flex-10 module the domain configuration got wiped.

When he logged back into the VCM he got the setup wizzard.

He does not have a backup so the question is: Is there any way at all to restore his config?

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Dave responded:

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Manuel,

      If your customer is getting the 'First Time Wizard', have him/her check the ‘Enclosure Import/Recovery’ screen;

If it shows just two choices, then they will need to start over.

If there is a third to restore Flash, then the config was still in the VC module flash area. Select the "Flash" option and it should restore the stored config.

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Other comments or suggestions? Have you had to recover from a lost VC Domain? How did you recover it?