Virtual Connect: INCOMPATIBLE FIRMWARE - MAJOR

[Yaboto]

I have just gotten a new virtual connect replacement. After fixing it into the c7000 enclosure it brings the error message: INCOMPATIBLE FIRMWARE-MAJOR.

I tried to update the firmware in vain. It seems I couldn't get the proper firmware. I needed to upgrade it from 1.11 to 1.32.

Please help !!!!!!!!!

Best Regards,

[TVVJ]

What is the Virtual Connect module that has been installed, and what is the current firmware of enclosure’s Onboard Administrator?

How was the firmware update attempted?

The current firmware version for Virtual Connect modules are at 3.60,  and the latest version of Virtual connect support utility is at 1.6.0, hence please clarify what firmware package is being used to update it the VC module?

Regards,

Vijayasarathy

[Yaboto]

Thanks very much for your prompt response.

I have attached some information for now. I would go back to the site to get the rest of info. especially the Onboard Administrator firmware version.

By the way help me get the VC firmware 3.6.

Thanks !

[Yaboto]

Pleeeeease Heeeelp !!!!!!!!!!!!!!!!!!!!

[Hongjun Ma]

can you download VCSU 1.6.0 to provide more info on OA and VC version? You can find VCSU 1.60 download link and user manual link from my blog.

try to run a vcsu -a healthcheck and vcsu -a version, that'll give you OA and VC versions and your VC state. If your OA can support higher version of VC, then you can do vcsu -a update to update your VC version 3.51. 3.60 is latest but there is some issue sometimes with upgrading older code directly to 3.60.

C:\Program Files (x86)\Hewlett-Packard Company\Virtual Connect Support Utility>vcsu -a version -i 192.168.1.10 -u Your-OA-username -p  Your-OA-password -vcu Your-VC-username -vcp Your-VC-password

-------------------------------------------------------------------------------

 HP BladeSystem c-Class Virtual Connect Support Utility

 Version 1.5.2 (Build 173)

 Build Date: Jan  6 2011 11:26:43

 Copyright (C) 2007-2010 Hewlett-Packard Development Company, L.P.

 All Rights Reserved

-------------------------------------------------------------------------------

=======================================================================

Enclosure   Bay  Module                     Version

=======================================================================

USE845HHKX  1    HP VC FlexFabric           3.60 2012-03-21T22:14:33Z

                 10Gb/24-Port Module

-----------------------------------------------------------------------

USE845HHKX  2    HP VC FlexFabric           3.60 2012-03-21T22:14:33Z

                 10Gb/24-Port Module

-----------------------------------------------------------------------

[Yaboto]

The onboard administrator firmware version is 2.6

[Hongjun Ma]

is it possible that you do OA upgrade first? 2.6 is quite old and outside support scope.

After loading latest OA code, you can then upgrade VC to 3.51.

[Yaboto]

Thanks a million for your reply !

Where can I get the latest OA coad ?

Whenever I try to download the Onboard Administrator firmware, it always directs me to the HP Smart Update Firmware DVD site for the blade servers: I don't know wether I have to extract OA coad from it.

Please help me get the latest OA coad !

[Bart_Heungens]

Hi,

Find here the .bin file with the latest firmware for the OA...

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=3188465&prodNameId=3188475&swEnvOID=4064&swLang=8&mode=2&taskId=135&swItem=MTX-e41b71e6cfbe471dbd029deaab

Also available as executable...

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=3188465&prodNameId=3188475&swEnvOID=4064&swLang=8&mode=2&taskId=135&swItem=MTX-0dab3b21744041efb1566d1355

Kr,

Bart

[Yaboto]

Thanks very much !

Can you please send me also the link for the virtual connect  (SAN: HP 4GB  VC FC MODULE) firmware download ?