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Virtual Connect support information files corrupted ?

Trusted Contributor

Virtual Connect support information files corrupted ?

Jean-yves had a question on the Virtual Connect support files:





Customer is running Virtual Connect version 2.30/1/40

Tried to check Virtual Connect support on several enclosures

All are corrupted and undreadable

Is it a known issue in 2.30  (mixed environement Intel/Integrity in both enclosures)?

Any advice welcomed




Nick responded:




The VC support dump information is encrypted and can only be read by certain HP support staff.




Any other thoughts regarding this?