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Unable to login to CSDB editor

Frequent Advisor

Unable to login to CSDB editor


              We are using radia 5.1 and when i try to login to CSDB editor i get


Unable to establish connection to HPCA server
API(ApiStart) return code: Tplicense(192)


Configuration server service is up and running.Could anyone help us to resolve this

Trusted Contributor

Re: Unable to login to CSDB editor


Can you check the ZMASTER.IPADDR value present inside the agent\lib folder to confirm if indeed this request is going to the right server?


Secondly, please check the load on RCS. It may be possible that RCS is running but currently the request to connect to RcS is failing due to push back.