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CCM 2.0 Agent install error

Regular Advisor

CCM 2.0 Agent install error

Hi,

I got following error during ccm agent installation:

"Aborted: rma not installed properly, sender not found in the object dn: cn=rma, cn=10.10.158.206,cn=device,cn=hp,cn=radia object: createtimestamp 20071106080918z service rma dn cn=rma,cn=10.10.158.206,cn=device,cn=hp,cn=radia modifiersname cn=hp,cn=radia description {{hp openview configuration management agent for cm portal}} hassubordinates false subschemasubentry cn=subschema issystemgenerated 1 cn rma entryuuid 3c8d2bb3-80d3-48ba-998b-be32cf6f402f creatorsname cn=hp,cn=radia modifytimestamp 20071106080918z status started objectclass {top service nvdservice} path c:/novadigm/managementagent/nvdkit.exe structuralobjectclass nvdservice entrycsn 20071106080918z#000002#00#000000 displayname {{hp openview configuration management agent}} [error

"

What does this error mean ?
3 REPLIES
Honored Contributor

Re: CCM 2.0 Agent install error

Hi,


Is it happening on one pC or on all ????. In agent installation the rma tries to register to the RMP, Check the RMP port is reachable ??. Do you have any firewall in between ??.


Thanks
Biju
Honored Contributor

Re: CCM 2.0 Agent install error

The only thing I see that is for concern it the IP address in the cn=10.10.158.206 lines.
This implies that DNS isnâ t working correctly.
What it this the address of?
Occasional Contributor

Re: CCM 2.0 Agent install error

Hi Metin,
To deploy the agent,first ensure that there are no firewall enabled at the client side.Tcp 139 and 445 and UDP 137 and 138 should be excluded.this 4 files must be excluded:-
(1)c:\\program files\novadigm\raduishell.exe.
(2)c:\\program files\novadigm\radexecd.exe.
(3)c:\\program files\novadigm\nvdkit.exe.
(4)c:\\novadigm\managementagent\nvdkit.exe.

So u can try this also.


//Add this to "OnDomLoad" event