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Error while acquiring patches

Occasional Contributor

Error while acquiring patches

Hello,

Setting up HP CAS environment and did an "Acquire Now" for the MS Bulletins and HP SoftPaqs and getting the following error:

20100127 10:37:54 error | E: Error getting file size!
20100127 10:37:54 error | E: Error getting modification time!
20100127 10:37:54 error | E: Error retrieving file "/pub/softpaq/sp45501-46000/sp45703.txt"!
20100127 10:37:54 FTP download failed for file: /pub/softpaq/sp45501-46000/sp45703.txt
20100127 10:37:58 error | E: Error getting file size!
20100127 10:37:58 error | E: Error getting modification time!
20100127 10:37:58 error | E: Error retrieving file "/pub/softpaq/sp45501-46000/sp45703.cva"!

Can someone provide some insight?

Thanks,

Claire
2 REPLIES
Respected Contributor

Re: Error while acquiring patches

Hi,

Check the free size of the data directory "Drive:\Program
Files\Hewlett-Packard\CM\PatchManager\data\" and also check the check ftp settings.

Regards
Sandeep
Trusted Contributor

Re: Error while acquiring patches

Please post the full acquisition log.
//Add this to "OnDomLoad" event