Client Automation Standard Practitioners Forum
Showing results for 
Search instead for 
Do you mean 

HP Client Automation Starter Edition v2.1 Basic Install Failed.(OVCCM2.1)

Occasional Visitor

HP Client Automation Starter Edition v2.1 Basic Install Failed.(OVCCM2.1)

Dear All,

I am trying to install OVCCM 2.1 in test, but error1722 Install program stopped.

System : Win2k SP4 and updated Windows Installer3.1,.net framework2.0.
Database : SQL 2k5 express edition SP1 and IE6 SP1,MDAC2.8 SP1.
Software: HP Client Automation Starter Edition v2.1 Basic Free

Database attached.
hpccm.exe double click.
HP OpenView Client Configuration Manager Install Window
Starting HP OpenView CM Portal
1-2min later
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finisih as expected. Contact your support personal or package vendeor.

I watched D:\Novadigm\ConfigurationServer\log\CCMmr001.log(zip attached)
It seems to stop with "TCP/IP Manager accepting requests at address <"Machine Name"> on port <3464>"
but TCP/Filter is All Allow and anti-virus software does not yet install it. and not use VM.

Please please help it.
1 REPLY
Occasional Visitor

Re: HP Client Automation Starter Edition v2.1 Basic Install Failed.(OVCCM2.1)

SQL2005 was made SQL2000 and it solved it.
Thank you.
//Add this to "OnDomLoad" event