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HPCA OOBM not discovering Vpro Clients

Occasional Contributor

HPCA OOBM not discovering Vpro Clients

Hi All,

 

i am trying to discover Vpro Devices in HPCA and unable to find any clients in device management. Below is the logs please check, the marked portion shows that Certificate key store creation failed. Please let me know how to get this done??

 

Apr 13, 2012 8:17:19 PM com.hp.ov.amt.ui.discover.DiscoverAction discoverVPro
INFO: Full vPro discovery is selected
Apr 13, 2012 8:17:19 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
INFO: Fetched AMT list
Apr 13, 2012 8:17:19 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
INFO: AMT list record entry size:1
Apr 13, 2012 8:17:19 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
INFO: End of AMT list record entry
Apr 13, 2012 8:17:19 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
INFO: Total AMT device list:1
Apr 13, 2012 8:17:19 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository getAMTDevicesInfo
INFO: Getting user credentials for AMT devices
Apr 13, 2012 8:17:19 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository getProfiles
INFO: Fetched all the profiles from SCS
Apr 13, 2012 8:17:19 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository getProfiles
INFO: SCS Profile list size:2
Apr 13, 2012 8:17:19 PM org.hp.ca.oobm.vpro.discovery.DeviceInfoManager getDevices
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
INFO: vPro device is present in SCS but failed to Discover by OOBM:scs.oracle.com
Apr 13, 2012 8:17:19 PM org.hp.ca.oobm.vpro.discovery.DeviceInfoManager getDevices
INFO: Error while creating DeviceInfo object
java.lang.Exception: Certificate key store creation failed
    at org.hp.ca.oobm.device.VPRODevice.setupForTLS(VPRODevice.java:173)
    at org.hp.ca.oobm.device.VPRODevice.setTLSEnabled(VPRODevice.java:145)
    at org.hp.ca.oobm.device.VPRODevice.<init>(VPRODevice.java:82)
    at org.hp.ca.oobm.vpro.discovery.DeviceInfoManager.getDevices(DeviceInfoManager.java:113)
    at com.hp.ov.amt.ui.devices.DeviceListUtil.getDevices(DeviceListUtil.java:52)
    at com.hp.ov.amt.ui.discover.DiscoverAction.discoverVPro(DiscoverAction.java:452)
    at com.hp.ov.amt.ui.discover.DiscoverAction.complete(DiscoverAction.java:247)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:270)
    at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:187)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.hp.ov.amt.ui.common.OvAMTFilter.doFilter(OvAMTFilter.java:96)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:291)
    at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
    at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
    at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776)
    at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705)
    at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
    at java.util.Hashtable.put(Unknown Source)
    at java.util.Properties.setProperty(Unknown Source)
    at java.lang.System.setProperty(Unknown Source)
    at org.hp.ca.oobm.device.VPRODevice.setupForTLS(VPRODevice.java:158)
    ... 36 more
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Apr 13, 2012 8:17:19 PM com.hp.ov.amt.ui.discover.DiscoverAction discoverVPro
INFO: Total no. of vPro devices: 0
Apr 13, 2012 8:17:19 PM com.hp.ov.amt.ui.discover.DiscoverAction discoverVPro
INFO: No. of vPro devices to be deleted: 0
Apr 13, 2012 8:17:19 PM com.hp.ov.amt.ui.discover.DiscoverAction discoverVPro
INFO: No. of vPro devices to be added/updated: 0
13 Apr 2012 20:17:33,679 [TP-Processor7] INFO  HttpSessionTimeoutServlet : session kept alive for ipaddress: ::1 directory:  username: admin
Apr 13, 2012 8:17:33 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
INFO: Fetched AMT list
Apr 13, 2012 8:17:33 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
INFO: AMT list record entry size:1
Apr 13, 2012 8:17:33 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
INFO: End of AMT list record entry
Apr 13, 2012 8:17:33 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
INFO: Total AMT device list:1
Apr 13, 2012 8:17:33 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
INFO: Fetched AMT list
Apr 13, 2012 8:17:33 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
SEVERE: No devices exist in device repository
Apr 13, 2012 8:17:33 PM org.hp.ca.oobm.vpro.discovery.DeviceInfoManager getSCSDevicesAndCompare
INFO: No In-provisioning devices in SCS
Apr 13, 2012 8:17:34 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
INFO: Fetched AMT list
Apr 13, 2012 8:17:34 PM com.hp.ov.amt.devicerepository.SCSDeviceRepository createAMTRecordList
SEVERE: No devices exist in device repository
Apr 13, 2012 8:17:34 PM org.hp.ca.oobm.vpro.discovery.DeviceInfoManager getSCSDevicesAndCompare
INFO: No Unprovisioned devices in SCS
Apr 13, 2012 8:17:34 PM org.hp.ca.oobm.vpro.discovery.DeviceInfoManager getSCSDevicesAndCompare
INFO: Getting unprovisioned devices success
Apr 13, 2012 8:17:34 PM com.hp.ov.amt.ui.remote.RemoteDeviceListAction refreshDevices
INFO: New DeviceConfig[scs.oracle.com, 1EB55E38-FA3A-11E0-BBDA-38B7C0F82C41, Provisioned, Unknown]
13 Apr 2012 20:17:37,339 [TP-Processor2] INFO  HttpSessionIsAliveServlet : session is alive for ipddress: ::1 directory:  username: admin seconds: 1196

any help in this regard would be much appreciated.

 

thanks

 

1 REPLY
HPE Expert

Re: HPCA OOBM not discovering Vpro Clients

Hi,

 

The problem is certificate details are not entered in the config.properties files. Please check the OOBM user guide to enter the same. (check the TLS section of the guide)

 

Thanks,

Prabu

//Add this to "OnDomLoad" event