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Patch Manager - Unable to connect to microsoft feed

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Advisor

Patch Manager - Unable to connect to microsoft feed

Hi all,
I got errors in patch-aquire.log for 2 days:

20080214 10:45:55 Info: Microsoft feed MSSECURE.XML disabled
20080214 10:45:55 Info: WSUS directory E:/Novadigm/PatchManager/data/patch/microsoft/wsus
20080214 10:45:55 Info: HTTP downloading URL: http://download.windowsupdate.com/microsoftupdate/v6/wsusscan/wsusscn2.cab
20080214 10:46:08 Info: Extracting package.cab from E:/Novadigm/PatchManager/data/patch/microsoft/wsusscn2.cab
20080214 10:46:09 Info: Extracting sus files from E:\Novadigm\PatchManager\data\patch\microsoft\wsus\package.cab
20080214 10:46:10 Info: Parsing WSUS Data
20080214 10:46:10 Info: Extracting core files from E:\Novadigm\PatchManager\data\patch\microsoft\wsus\package.cab
20080214 10:46:10 Info: Extracting extended files from E:\Novadigm\PatchManager\data\patch\microsoft\wsus\package.cab
20080214 10:46:10 Info: Loading indices from E:\Novadigm\PatchManager\data\patch\microsoft\wsus\index.xml
20080214 10:46:10 Info: Indices 405830 package6.cab 0 package2.cab 570485 package7.cab 258495 package4.cab 1014651 package9.cab 865649 package8.cab 310343 package5.cab 188392 package3.cab
20080214 10:46:10 Info: Parsing WSUS Data
20080214 10:46:11 Info: Getting WSUS Product Info
20080214 10:46:11 Error: could not read "E:/Novadigm/PatchManager/data/patch/microsoft/wsus/l/en/256241": no such file or directory
while executing
"file size $path"
(procedure "readfile" line 3)
invoked from within
"readfile $wsus_dir/$fname"
(object "::Acquire::MSFT::wSUS0" method "::WSUS::read_cab_file" body line 15)
invoked from within
"read_cab_file localized/en/$rid $rid"
(object "::Acquire::MSFT::wSUS0" method "::WSUS::get_product_info" body line 17)
invoked from within
"get_product_info"
20080214 10:46:11 Error: Error parsing E:/Novadigm/PatchManager/data/patch/microsoft/wsus/package.xml : could not read "E:/Novadigm/PatchManager/data/patch/microsoft/wsus/l/en/256241": no such file or directory
20080214 10:46:11 Error: could not read "E:/Novadigm/PatchManager/data/patch/microsoft/wsus/l/en/256241": no such file or directory
while executing
"error $err"
(object "::Acquire::MSFT::wSUS0" method "::WSUS::load_package_xml" body line 23)
invoked from within
"load_package_xml $xmlFile"
(object "::Acquire::MSFT::wSUS0" method "::WSUS::fetch_wsusscan_cab" body line 44)
invoked from within
"$wsus_obj fetch_wsusscan_cab"
(object "::Acquire::mSFT0" method "::Acquire::MSFT::fetch_mssecure_xml" body line 30)
invoked from within
"$p1 fetch_mssecure_xml"
20080214 10:46:11 Error: could not read "E:/Novadigm/PatchManager/data/patch/microsoft/wsus/l/en/256241": no such file or directory
20080214 10:46:11 Error: Unable to connect to microsoft feed

Have You any solution for this ?
BR.
Marcin Wnuk
14 REPLIES
Valued Contributor

Re: Patch Manager - Unable to connect to microsoft feed

I believe HP has released a patch to address this issue on Wednesday. Should be available from your software updates page on this site.
Valued Contributor

Re: Patch Manager - Unable to connect to microsoft feed

Hi Marcin,

There is a recent update to correct this issue. Please post here if you have trouble getting the patch, or send me a message at askben@hp.com.

thanks,
Ben
Valued Contributor

Re: Patch Manager - Unable to connect to microsoft feed

Ben,

There is nothing listed in the patch site for this, and support haven't notified me either (ticket raised yesterday).

If it is available, could you send a copy over (am assuming a new Patch.TKD) or will it be available as a direct update through Patch itself??

Cheers

Kelvin Ferguson
www.kn3.co.uk
Valued Contributor

Re: Patch Manager - Unable to connect to microsoft feed

It may be going through final testing. It should be available on the patch download site soon.

Ben
Advisor

Re: Patch Manager - Unable to connect to microsoft feed

Hi!

This issue occured due a change on MS datafeed. HP is working on a new softpack to fix it!

As soon we release this new softpack, I'll send a message on this topic.

Thanks!
Advisor

Re: Patch Manager - Unable to connect to microsoft feed

Hello All,
support send to me patch no CCM0019. I applied it, and I think the problem is solved.

Thanks to All
Occasional Visitor

Re: Patch Manager - Unable to connect to microsoft feed

Hi, We have the same Issue
Could you send me the patch CCM019 please ?

Thank you!!!!

Regards

Felipe
Valued Contributor

Re: Patch Manager - Unable to connect to microsoft feed

The fix can be downloaded from the following:

ftp://febfixes:Feb08fix@hprc.external.hp.com/

ftp://febfixes:Feb08fix@15.192.32.69/

We have tested successfully on 5.10 and it resolves the problem.

Regards,

Kelvin Ferguson
www.kn3.co.uk
Advisor

Re: Patch Manager - Unable to connect to microsoft feed

The oficial HP fix for this issue can be found on .

Click on "HP Insight Control Environment and
HP Insight Control Environment for BladeSystem" on Insight Control Management Suites, then click on "Download Software" link. At the page bottom there is a link to download the patch.

Thanks!
Valued Contributor

Re: Patch Manager - Unable to connect to microsoft feed

This has now re-appreared with the updates MS released yesterday!!

20080312 12:34:39 Info: HTTP downloading URL: http://download.windowsupdate.com/microsoftupdate/v6/wsusscan/wsusscn2.cab
20080312 12:34:39 Info: If-Modified-Since {Tue, 12 Feb 2008 23:40:26 GMT}
20080312 12:34:51 Error: HTTP error while downloading http://download.windowsupdate.com/microsoftupdate/v6/wsusscan/wsusscn2.cab: couldn't open socket: invalid argument
20080312 12:34:51 Error: Network error for http://download.windowsupdate.com/microsoftupdate/v6/wsusscan/wsusscn2.cab attempt 1 limit 2
20080312 12:34:56 Error: HTTP error while downloading http://download.windowsupdate.com/microsoftupdate/v6/wsusscan/wsusscn2.cab: couldn't open socket: invalid argument
20080312 12:34:56 Error: Network error for http://download.windowsupdate.com/microsoftupdate/v6/wsusscan/wsusscn2.cab attempt 2 limit 2
20080312 12:34:56 Error: Error downloading http://download.windowsupdate.com/microsoftupdate/v6/wsusscan/wsusscn2.cab as D:/Hewlett-Packard/CM/3467-Patch/data/patch/microsoft/wsusscn2.cab

Any ETA on another fix (and an idea of a more long term solution to this)??
Advisor

Re: Patch Manager - Unable to connect to microsoft feed

Kevin,

Did you install the last VPM Softpaq, SP38550?

Thanks!
Respected Contributor

Re: Patch Manager - Unable to connect to microsoft feed

I am actually getting the following error for this months (March) patches:

20080312 12:18:55 Info: Size mismatch new 817922 old 769093
20080312 12:18:55 Info: creating package PRIMARY.PATCHMGR.PACKAGE.PATCH_VERSION3_HPUX_11
20080312 12:18:55 Info: Adding instance: PRIMARY.PATCHMGR.PACKAGE.PATCH_VERSION3_HPUX_11
20080312 12:18:55 Error: function "ADDOBJ" not supported by this manager
while executing
"error "function \"$option\" not supported by this manager""
(object "::Transport::nvdpub0" method "::nvdadm::ZADMIN" body line 6)
invoked from within
"ZADMIN $op $xadmin [list $xtemp $xheap] xadmin"
(object "::Transport::nvdpub0" method "::nvdadm::_MODINST" body line 46)
invoked from within
"_MODINST ADDOBJ $src $obj"
(object "::Transport::nvdpub0" method "::nvdadm::add" body line 15)
invoked from within
"$rcsc add $fdci $var_list"
(object "::Acquire::transport0" method "::Transport::promote" body line 45)
invoked from within
"$transport_obj promote $fdci [array get ::package_obj] "
(object "::Acquire::nvdPkg0" method "::NvdPkg::publish_new_pkg" body line 15)
invoked from within
"publish_new_pkg $dir_name $new_pkg_name "
(object "::Acquire::nvdPkg0" method "::NvdPkg::sync_pkg" body line 35)
invoked from within
"sync_pkg $d auto_obj $ver_prefix"
20080312 12:18:55 Error: Error publishing novadigm patch agent packages function "ADDOBJ" not supported by this manager
20080312 12:18:55 Info: Synching WUA media
20080312 12:18:55 Info: Trying to fetch package WUA_MEDIA
20080312 12:18:55 Info: Fetching PRIMARY.PATCHMGR.PACKAGE.WUA_MEDIA
20080312 12:18:55 Info: Error fetching package instance PRIMARY.PATCHMGR.PACKAGE.WUA_MEDIA
20080312 12:18:55 Info: Trying to fetch package WUA_MEDIA_X86
20080312 12:18:55 Info: Fetching PRIMARY.PATCHMGR.PACKAGE.WUA_MEDIA_X86
20080312 12:18:55 Info: Fetching PRIMARY.PATCHMGR.FILE.C301B63B5500_*
20080312 12:18:56 Info: Found 1 instances for class FILE
Advisor

Re: Patch Manager - Unable to connect to microsoft feed

Did you apply VPM SP38550? This softpaq must fix this issue.

If it does not fix this issue, please post a new message on this topic, so we'll be able to investigate your problem.

Thanks!
Valued Contributor

Re: Patch Manager - Unable to connect to microsoft feed

Leone,

This is not SIM. While the backend piece for VPM might be similar (or the same), CCM installations should be updated with the appropriate CCM update, not the fix created specifically for SIM/VPM.

The update is posted here:

HP Software Knowledge Document KM427859 (http://support.openview.hp.com/selfsolve/document/KM427859)

** An active HP Software Support contract is required to view this document

This update was posted 13 February. I'm not aware of any updates more recent that that.

This obviously does not help folks who are evaluating CCM. In the past I've asked folks to email me, but we need to come up with a better long term solution for this. I recommend opening a ticket with support at http://support.openview.hp.com/ovccm/ccmp/question. This will officially track the requests so a better solution is created.

Kelvin, your issue appears to be a different problem. Is the machine on which you are running able to connect to other web locations?

Thanks,
Ben
//Add this to "OnDomLoad" event