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Unable to download patch

Occasional Contributor

Unable to download patch

Hi,
My environment have http proxy server enabled. However , i've set the proxy at the proxy setting configuration.
Whenever i try to acquire Patch, the "Updating Patch Manager Feed " will fail. The following is the error message:

20091009 12:30:09 Error downloading http://managementsoftware.hp.com:80/Radia/patch_management/data/Packing.list, check URL and HTTP proxy configuration
20091009 12:30:09 CODE=407 {RESP=pragma no-cache connection Keep-Alive via {1.1 CJWINFP04} content-length 4127 content-type text/html cache-control no-cache proxy-authenticate NTLM proxy-connection Keep-Alive} {DATA=


i've attached a ss for the entire error message.

thanks, hope to get to solve this problem soon
2 REPLIES
Occasional Contributor

Re: Unable to download patch

I'm able to go to the packing list page when i input the address in the internet explorer.
Occasional Visitor

Re: Unable to download patch

Hi Chuan,

Check out the line with this text "20091009 12:30:09 CODE=407"
I think this is refering to HTTP Error 407 - which means 'Proxy authentication required'.
Check you have the correct settings for the proxy - Open the Patch Manager Adminsitrator web page and navigate to the 'Configuration Sections' - 'Configuration Settings' - 'Network and Proxy Settings'.
Please verify the entries you have filled in for HTTP Proxy are correct, and try again.
//Add this to "OnDomLoad" event