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What happen if client machine name change?

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Advisor

What happen if client machine name change?

Hi all,
I installed CCM 2.0 and deployed the CCM agent on client machines, but i have a question what happen if the client machine change?

Is necessary re-install the agent management?

thanks for your help.

Regrads

Felipe
6 REPLIES
Honored Contributor

Re: What happen if client machine name change?

You shouldn't have to reinstall the client but may need to once again take it undermanagement.
You may also need to delete the data collected under the old uid.
Advisor

Re: What happen if client machine name change?

thank you for your quick answer.

How do i take it undermanagement?
and how do i to delete the data collected?

please!!

thanks
Regards

Felipe

Honored Contributor

Re: What happen if client machine name change?

Chapter 4 of the CCM Guide talks to Device management including Removing Devices.
Advisor

Re: What happen if client machine name change?

Hi, thank you for your answer.

so, I should remove the client from the CCM server (unmanagement the clients), then How do I to management the clients again?

thanks

Regards

Felipe
Honored Contributor

Re: What happen if client machine name change?

Following the documentation I would create a new device with the correct machine name.
Advisor

Re: What happen if client machine name change?

Hi Roy,
thank you for your help, but I can´t find in documentation How I do to management again the clients after delete or unmanagement,

Is necessary import the devices again or each client is registered by CCM server?

thanks

Regards

Felipe
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