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"failed to notify remote device-Reason one or more commands ended in error"

Advisor

"failed to notify remote device-Reason one or more commands ended in error"

Hi All,

I am using CAS 7.2

I am getting the following error while deploying the patches to device

"failed to notify remote device-Reason one or more commands ended in error"

Please any one can help me.

Thanks in advance,
Harsha
3 REPLIES
Honored Contributor

Re: "failed to notify remote device-Reason one or more commands ended in error"

Are you able to deploy patches or software to ANY device? Or does this always fail?

Are you able to communicate from the CAS server to the device(s)? Is there any firewall blocking the notify command? Try completely disabling the firewalls - as a test - and see if this works.

Karl.
Advisor

Re: "failed to notify remote device-Reason one or more commands ended in error"

Hi Karl,

Thanks for your replay.

One more thing i want to tell you,

If i deploy software to same device it is deploying.So,there is no communication problem from CAS server to device.

If i deploy patch i am getting the error.

Thanks in advace,
Harsha
Honored Contributor

Re: "failed to notify remote device-Reason one or more commands ended in error"

So you're saying that you CAN deploy a regular software service to the remote device but a Patch connect fails to run?

If correct then re-do the software connect and on the remote device check the RADNTFYC.LOG and you should see the connect request coming in from the server.
Then re-do the patch connect to the remote device. Do you actually see the request being recieved by the remote device?

//Add this to "OnDomLoad" event