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7.21 - Users unable to print some docs

Frequent Advisor

7.21 - Users unable to print some docs

Users are receiving the following error when attempting to print document:

 

"This document can not be printed by KeyView"

 

TRIM 7.21.3519

Windows XP

 

The error is only seen for some docs - I cannot see a pattern.

 

Any ideas folks?

Adam
//Add this to "OnDomLoad" event