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Can supercopy be made to extract the native mail rendition?

Valued Contributor

Can supercopy be made to extract the native mail rendition?

One of our administrative staff has presented me with a problem.  Our agency receives requests for public information, and our staff members select relevant documents from Trim and supercopy them to a location where the administrative person converts them to PDF format and provides them to the requester.

 

Unfortunately people have been providing the administrative person with VMBX files, as that's what Trim is providing when people super copy a cataloged email.  This takes much more work to convert to PDF format, since the message text and each of the attachments has to be manually converted.   By comparison, Acrobat can take an Outlook message and convert it and all attachments into a streamlined PDF file rather easily.  She's not convinced that people will always remember to go to the record properties for each desired cataloged email to extract the native rendition and wants a better solution.

 

Can Trim be made to extract the native email rendition by default when people perform a super copy?  This would prevent people from providing the administrative person with email in the wrong format.  It also seems like functionality that Trim should offer when considering that Trim can be configured to offer the native mail rendition automatically when performing a view operation.

 

Alternatively, I recall that Trim has some sort of capability to render PDF formats of documents.  If this is so, would that be worth the effort of setting up?  Does it provide searchable PDFs for files that were already in a searchable format (ie. Word->PDF), or does it create simple image-only PDFs?  Does it convert message attachments to PDF format or something equivalent to appending their content to the PDF containing the message text?

 

Thank you in advance for any help that can be provided.

3 REPLIES
Frequent Advisor

Re: Can supercopy be made to extract the native mail rendition?

Just an idea...

Instead of 'Supercopy' you might try Right-clicking and 'Send to Print Document' and then clicking 'Yes' option to 'Print E-mail Attachment(s)?'.  You could then select Adobe PDF (or equivalent PDF Printer) as the Printer option...  

You are not editing the original record and this allows the content/text to be searchable.

Hope this helps...

Cheers,

TOTinQLD

Valued Contributor

Re: Can supercopy be made to extract the native mail rendition?

That just might work, but I think the staff in question have decided to change their process to make it easier for them.  Would print document print the VMBX rendition or the native message rendition?

Valued Contributor

Re: Can supercopy be made to extract the native mail rendition?

In cases where the native mail .MSG files are required, we usually use right-click EXPORT > XML.  You'll get a folder with both VMBXs and MSGs.  The MSGs can then get dragged back into Outlook.

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