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Don't Have Access to Update inbox in Outlook

Advisor

Don't Have Access to Update inbox in Outlook

[ Edited ]

Dear All:

 

I just upgraded a user from Microsoft Office 2010 to Microsoft 2013 and upgraded their CPU to a Dell Optiplex 3020.. We currently are using RM 8.1.1 7898. The issue I am having is with the intergration between Outlook 2013 and RM 8.1.  When I go to link an Outlook folder to a folder in RM, I recieve the following error message: "Don't Have access to update inbox folder in Outllook."  Has anyone else experinced this errror message as well?

 

Thanks,

Mike 

1 REPLY
HPE Expert

Re: Don't Have Access to Update inbox in Outlook

Is this a new linked folder or one that was there in Outlook 2010? If it is an old one can you delete and recreate?
Something else to check, is this your mailbox or are you using a shared or group mailbox?

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**
//Add this to "OnDomLoad" event