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File Date Created Time Stamp Crashes TRIM Issue

Honored Contributor

File Date Created Time Stamp Crashes TRIM Issue

Does anyone know if there is a build of TRIM out there, past 6.2.4.1240, that resolves the issue of an invalid File Date Created crashing TRIM.  With the rise of executives using iPad and drafting records, we're having trouble because TRIM crashes if you try to import that file (whether it be direcrtly into the desktop client or through email integrations).  Windows can open the file fine though.

 

Any ideas?

2 REPLIES
Honored Contributor

Re: File Date Created Time Stamp Crashes TRIM Issue

Do you mean "Date Created" field in TRIM?  The one that is populated by the properties of the electronic file properties?

 

Honored Contributor

Re: File Date Created Time Stamp Crashes TRIM Issue

Can you provide more details Erik?  Steps to replicate?

I'm not sure what issue you're talking about here.



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