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GetRecordset64 Errors

Frequent Advisor

GetRecordset64 Errors

We are experiencing some intermittent problems when users try to access their Activity Due Tray or Records In Tray.

 

The error message reads "Function request (Retrieve dataset rows (GetRecordset64) for TRIM Workgroup Server ... failed. IDispatch error #28961 (#80047321)"

 

On other occasions we get a similiar message but instead of "IDispatch error" it reads "Timeout error".

 

Our DBA assures me that the SQL server is fine. And ping stats to the SQL server is < 1ms.

 

Any ideas?!