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HP Account Manager

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HP Account Manager

We have been trying for sometime to find out who our HP Account Manager is, as following the numerous chanegs at HP we have not had contact from anyone for some time.  I logged a called on HSSO but after a couple of days it mysteriously vanished.  Have also sent emails to support address from website.  Can anyone provide details on how we can contact an Account Rep at HP, I work in a NSW Gov't Agency, RailCorp.



Trusted Contributor

Re: HP Account Manager

The NSW (and ACT) HP Account Manager for HP TRIM is Spencer Allen (




Helen :smileyhappy:

Helen Barnes
HPE Content Manager Information Developer
HPE Software: Information Management & Governance
Hewlett Packard Enterprise
Occasional Visitor

Re: HP Account Manager

Dear HP ,


We are also facing same issues, we have purchased about 9 Servers, laptops,desktops, tape drive and printers from HP, but there is no Account Manager for our property.

everytime we have support issues and any new requirement we need contact resellers and they are not responding in time.

Request you to help us in getting Account Manager details for us.




Movenpick Hotel & Spa, Bangalore

Honored Contributor

Re: HP Account Manager

Hi Shiva,


This forum is specific to the TRIM Records Management software.

All those other products you listed will have different people to talk to.

You might get an answer in one of the hardware forums, but doubtful anyone in here will know.