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HP TRIM 7.1.2 Shared Mailboxes

Advisor

HP TRIM 7.1.2 Shared Mailboxes

Hi

we are using HP TRIM 7.1.2 and there are shared mailboxes in MS outlook 2010 where users complain issues with cataloging with the add - in and hence they drag and drop items into HP TRIM client which hangs and freezes ?

 

Any updates or is this been a known issue with potential resolution seen in the near future ?

 

Thanks

3 REPLIES
HPE Expert

Re: HP TRIM 7.1.2 Shared Mailboxes

There are a few known issues around freezing and Outlook 2010.

 

Good new is these have been addressed already.

 

Bad news is that 7.1 is no longer a supported version of the product, to take advantage of a fix for this you will need to upgrade to a newer version.

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**
Advisor

Re: HP TRIM 7.1.2 Shared Mailboxes

Thanks Greg

Which immeidate newer version has this fix confirmed ?

 

 

HPE Expert

Re: HP TRIM 7.1.2 Shared Mailboxes

The latest version 8.2 will be the one you are after.

 

Try downloading it and run some tests to see if the performance is improved for you. 

 

https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01845714

 

 

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**