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HPRM 8.2.7591 32-bit Dataport on 64-bit OS

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HPRM 8.2.7591 32-bit Dataport on 64-bit OS

Hi guys!

 

Was the bit-mismatch issue with x86 Dataport resolved in 8.2.7591?

 

I though I saw a completion for QCCR2D55789, but it's not listed in the 'fixes' document and I still get the same error in the new client.

 

Cheers

Ross

4 REPLIES
Valued Contributor

Re: HPRM 8.2.7591 32-bit Dataport on 64-bit OS

Confirming the issue still exist in HP RM8.2.01.7591 

Thanks

Frequent Advisor

Re: HPRM 8.2.7591 32-bit Dataport on 64-bit OS

I found a workaround to this issue. I also installed the core 64 bit files ONLY and the dataport utility works. It worked launching it from All Programs as well as from within Records Manager.

Valued Contributor

Re: HPRM 8.2.7591 32-bit Dataport on 64-bit OS

Hi,

Can you please explain a bit more how did you manage it to work?

So you have 32 bit HP RM8.2 installed and you did what?

regards

 

Advisor

Re: HPRM 8.2.7591 32-bit Dataport on 64-bit OS

The origin of this problem lies in the corflags section of the header for the executable in question not being set correctly when installed.  As a workaround, the corflags.exe utility described here could be used to force DataPort to run as an x86 executable.

 

Eg.

corflags.exe /32bit+ "C:\Program Files (x86)\Hewlett-Packard\HP Records Manager\TRIMDataPort.exe"

 

I know that corflags.exe is installed with various versions of Visual Studio and some .NET SDKs but I'm not sure what the easiest means for a non-developer to get it is...

 

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard**

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**