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Hp Trim add-in for Microsoft Office is disabled in Word

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Trusted Contributor

Hp Trim add-in for Microsoft Office is disabled in Word

We are using Trim 7.1.0.1157 and Microsoft Word:  14.0.6112.5000 (32 bit)

 

There are some users that cannot integrate Word and Trim because the HP Trim add-in for Microsoft Office is disabled.   It is listed under Disabled Application add-ins.

 

Any idea how the add-in got disabled and how do I enable the add-in so that Word and Trim can be correctly integrated?

 

Thanks.

 

RD

 

2 REPLIES
Honored Contributor

Re: Hp Trim add-in for Microsoft Office is disabled in Word

It probably got disabled because TRIM wasn't available one time during startup, or there was an error during load. Remove the Add-in directly from the Word options and then go into TRIM and reenable.
Trusted Contributor

Re: Hp Trim add-in for Microsoft Office is disabled in Word

Erik,

 

The add-in is now enabled.

 

Thanks

 

RD