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Preview tab in TRIM for Documents not working - PDFs

Occasional Contributor

Preview tab in TRIM for Documents not working - PDFs

We have an issue where the Preview Tab at the bottom of the search window is not displaying the document clearly, especially with PDFs.

 

We are using TRIM 7.10 and this is rather frustrating to not be able to view the document from the Preview tab in TRIM.

 

I have attached a screen shot of what the PDF looks like when vieiwing it in the Preview Tab area of the screen.

1 REPLY
Esteemed Contributor

Re: Preview tab in TRIM for Documents not working - PDFs

Hi

 

Just right click on the preview pane. There are some viewing options you can choose there that should help. I have tested a PDF with out TRIM 7.1 test setup and there display as expected. See you my screenshot.