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RM8.2 - shortcub bar icons

Occasional Advisor

RM8.2 - shortcub bar icons

Administrator login has icons logical (ie. trays icons show up only in the Trays items)

 

Records Co-ordinator role seems to have icons in shortcuts bar changing at times, and then staying on icons not expected (ie. a tray related icon appearing for recent documents).

 

How do I change the icons and make them stick?

 

 

Thanks.

 

5 REPLIES
HPE Expert

Re: RM8.2 - shortcub bar icons

Might need a screenshot so we can get a better idea of what you re seeing.

 

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**
Occasional Advisor

Re: RM8.2 - shortcub bar icons

I have attached four screen captures.... 2 from each dataset with 2 different users.

 

I appreciate your assistance.

HPE Expert

Re: RM8.2 - shortcub bar icons

Not sure why the icons would be different for different users.

Have you recently setup Global Settings?

 

Try resetting your toolbars, RMB on the toolbar > customise > toolbars > reset all

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**
Occasional Advisor

Re: RM8.2 - shortcub bar icons

when I Right Click on the 'ribbons' area (as we don't have 'toolbars' as such)... I have the option to customise the ribbons, but nothing about the Shortcuts bar. - this is in both administrator and Records Co-ordinator.

 

note: the only reference to 'toolbar' is the 'Quick Access Toolbar'.

 

Thanks again

 

Occasional Advisor

Re: RM8.2 - shortcub bar icons

I did another set global settings, and get global... and still no luck.

 

any other suggestions?