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Skipped Record Number

Frequent Advisor

Skipped Record Number

I have just noticed in a container the last two records added are number xxx/19 and xxx/21. These two records were created an hour apart, but I cannot find record xxx/20. Has anyone come across this before? [TRIM 6.2.4.1226]

2 REPLIES
Occasional Contributor

Re: Skipped Record Number

Yes we have come across this issue.  It happens when a user is saving a record and has got to the point of the registration process where they have the formatted record number screen and the number has been allocated to the record (e.g. xxx/20).  If they then cancel the registration process for whatever reason but in the meantime another user has registered a record (e.g. xxx/21) then xxx/20 will not exist.  We have tested this scenario.

Frequent Advisor

Re: Skipped Record Number

Thanks Gillian, that males a lot of sense

//Add this to "OnDomLoad" event