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TRIM Email notification (File Request) sent to external storage provider

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Valued Contributor

TRIM Email notification (File Request) sent to external storage provider

Hi, 

HP RM 8.1.1.7760. Win7, SQL 2012-R2 , MS Office 2010 ... 

Strange: 

An E-mail "HP Records Manager Notification - Record Request Added" has been sent from our company's TRIM System HP RM8.1 to the external hard copy file storage company....

How's that possible, what do we need to change to stop it.?

The requested file "30" ...was in the box stored in that company and that company has a valid external location in our TRIM. The box was assigned to the name of that company. The company's location in our TRIM has a valid e-mail address 

Thanks

 

requestemailsent10march2016.jpg

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1 REPLY
Valued Contributor

Re: TRIM Email notification (File Request) sent to external storage provider

Well, I think I found it in the system options and unchecked that box that say "send email.." ..