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Try URL option unavailable


Try URL option unavailable

I have properly set up the Web Server in TRIM and it is working as expected, except that there is no 'Try URL' option when right clicking on a TRIM Record Reference (*.tr5) file. If I open the tr5 in Notepad, I can see that the URL has been included (and it works if copied and pasted into a web browser (I have set it to open with the HP TRIM Web Client). Am I missing something?

HPE Expert

Re: Try URL option unavailable

It should be available if TRIM installed properly on the PC. As part of the installation process, TRIM sets up the file associations in Windows for the .TR5 extension. The two standard actions created are 'open' and 'Try URL' .


Have a look at:



Note: Any posts I make on this forum are my own personal opinion and (unless explicitly stated) do not constitute a formal commitment on behalf of HPE.

(Please state the version of TRIM/RM/CM you're using in all posts. At any given time, HPE are supporting approx. 30+ released versions)

HPE Software Support Online (SSO):
Occasional Advisor

Re: Try URL option unavailable

Question.. The "Try URL" option works fine for me, but the generated link doesn't... it has too much information.  The two links provided are:




But neither of those work.. However, when I remove:


it resolves just fine...


Any ideas?



HPRM (TRIM) Training Manager
ControlPoint Training Manager
Honored Contributor

Re: Try URL option unavailable