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Community FAQ
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FAQ - Registration and Logging In

 
Warren_Admin
Community Manager

FAQ - Registration and Logging In

Why should I register in the Hewlett Packard Enterprise Community?

Registration lets you take full advantage of the community, enabling you to:

  • Post new messages and reply to other members' posts
  • Receive email when someone responds to a specific post or topic
  • Exchange private messages with other members
  • Personalize your community experience
  • Give Kudos and mark solutions as "Accepted"

How do I register?

Registration takes only a minute; all you need is a Passport account. If you do not have a Passport account, you will need your email address, a login name, a password, and answers for a few typical security questions.

To register: click "REGISTER" in the dark gray band across any page:

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Tip: If you are a business member, please be sure to follow your company's guidelines for screen names. Please also choose carefully: you can't change your screen name after you're registered. There are many thousands of registered members, so you may have to try more than once to find a screen name not already in use.

  • Enter a Password

Tip: Passwords are case-sensitive. Include upper and lower case letters and numbers to make your password more secure.

  • Enter your password again
  • Enter a valid email address
  • You'll be asked to confirm your email. Enter your email address again
  • If you receive a message saying that the email address you have entered is already in use, you already have a Passport account, and you will need to use this account. Follow the prompts to recover your password if you have forgotten it.
  • Fill in other fields as required or desired
  • Select a time zone that matches your location
  • Click "REGISTER"
  • Enter a Login name, also referred to as a "screen name" (Your login name appears whenever you post or send private messages). Login names may contain upper and lower case letters, numbers 0-9, underscore or hyphen. No other special characters will work. 

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  • Click "REGISTER" again

Note: You must have cookies enabled in your browser to register and to sign in the community.
 

How do I sign in?

After you've registered and confirmed your registration, you can sign in and start participating. 

To sign in:

  • Click "LOG IN" In the dark gray bar across any page
  • Enter your Screen name and Password
  • If you have an account on LinkedIn, Twitter, Google +, or Facebook, you can link any of these social media accounts to this login. Once you do this, you will only have to link each these accounts once.
  • Click "LOG IN"

 

What do I do if I forget my login or password?

To get help with your user ID or password:

  • Click Need help with your user ID or password? at the bottom of the page
  • Enter the email address you used when you registered with the community
  • Click Reset Password
  • Check your email for your user ID and a password reset link

Note: This is your Passport user ID, not your community screen name.

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Thanks,
Warren_Admin
Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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