Access lost on HPE3600

[JulienHP]

Hi all,

I did a mistake on an HPE 3600-48-PoE+ v2 and I lost any access to modify configuration.
I was trying to enable SSH access with admin rights and secure console ports, but finally I just lost ability to change configuration since I saved the configuration before testing (dumb I am).

Bellow are the main part of the configuration, including the Comware version.

# version 5.20.99, Release 2111

domain default enable system
undo ip http enable
password-recovery enable

domain system
 access-limit disable
 state active
 idle-cut disable
 self-service-url disable

user-group system
 group-attribute allow-guest

local-user admin
 password cipher <masked>
 authorization-attribute user-role network-admin
 service-type ssh terminal

interface NULL0

ssh server enable

user-interface aux 0
 user-role network-admin authentication-mode scheme

user-interface vty 0 15
 authentication-mode scheme
 protocol inbound ssh

save force

In striked blue the lines that did not worked (wrong/invalid commands) and that were supposed to grant admin account the relevant rights.

In red the lines that I suspect they made me lose the admin control of the switch.

Now when I connect via console port or SSH I can login with admin account but without any other access than display current configuration, I am not able to switch to system view.

Any help would be much appreciated on:
- How to gain back administrative rights (system view) or restore factory / previous configuration
- How to configure properly access (which commands instead of blue ones) ; should I create user role network-admin or use another role name?

Many thanks in advance,

Julien

[JulienHP]

From what I saw on another thread (but for another switch model), commands were :

reset saved-configuration backup
save
reboot

or

display startup
delete startup.cfg
reboot

But I am not sure both commands would work if I do not have configuration access?

Also, I saw that via console I might be able to retrive acces via a specific boot menu at startup.

Any experience on this operation for the HPE3600 equipment are most welcome.

Many thanks,

Julien

[HP-Browniee]

Hello

Can you try access the boot menu? From there you can skip your current configuration and replace it.

Check following link for all the specific steps.

Kind regards