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тАО05-12-2014 05:49 AM
тАО05-12-2014 05:49 AM
Hello. We using stack of 2 3com 4800G.
Month ago stack-master start reboot every 24 hour. Sometimes, when switch 1 reboots and 2 switch comes master, 2 switch also goes to reboot.
In syslog there is no information about reasons of it.
di ver 3Com Corporation Switch 4800G 24-Port SFP Software Version 5.20 Release 2208 Copyright (c) 2004-2010 3Com Corp. and its licensors. All rights reserved. Switch 4800G 24-Port SFP uptime is 0 week, 0 day, 1 hour, 42 minutes Switch 4800G 24-Port SFP with 1 Processor 256M bytes SDRAM 32768K bytes Flash Memory Hardware Version is REV.C CPLD Version is 002 Bootrom Version is 702 [SubSlot 0] 24SFP+8GE Hardware Version is REV.C [SubSlot 1] 2 CX4 Hardware Version is REV.A [SubSlot 2] 2 SFP+ Hardware Version is REV.A
First of all I will update firmware to latest release.
But how I can debug it? How I can recieve logs with reasons of reboots?
Solved! Go to Solution.
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тАО05-13-2014 03:50 PM
тАО05-13-2014 03:50 PM
Re: HP A5500 / 3COM 4800G reboot/crash
I'm pretty sure the switch log buffer is non-volatile, so if you're expecting anything to be in the buffer after it reboots, I think you'll be disappointed. Try adding a remote syslog server to ensure that log messages are captured.
If you don't see anything on the syslog server and you haven't done any customisations that might trigger on a 24-hour interval, I would be logging a hardware RMA with HP; your switch should never do this.
Paul
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тАО05-18-2014 06:05 PM
тАО05-18-2014 06:05 PM
SolutionLooks like problem solved by updating firmware.
di ver 3Com Corporation Switch 4800G 24-Port SFP Software Version 5.20 Release 2221P01 Copyright (c) 2004-2014 3Com Corp. and its licensors. All rights reserved. Switch 4800G 24-Port SFP uptime is 0 week, 5 days, 4 hours, 52 minutes Switch 4800G 24-Port SFP with 1 Processor 256M bytes SDRAM 32768K bytes Flash Memory Hardware Version is REV.C CPLD Version is 002 Bootrom Version is 721 [SubSlot 0] 24SFP+8GE Hardware Version is REV.C [SubSlot 1] 2 CX4 Hardware Version is REV.A [SubSlot 2] 2 SFP+ Hardware Version is REV.A