HPE A-MSR30-10Routers - 4G LTE USB modems are not supported

[Ramshankar Acharjee]

Hi Team,

We are unable to configure USB hotspot using MSR-30-10 USB port. Hotspot model : E5573C.

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##IF ANYONE HAVING ANY USB 4G MODEM WORKING WITH THE ABOVE ROUTER PLEASE LIST. IT WOULD BE HELPFULL FOR US.##

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Ver: Comware Software, Version 5.20.106, Release 2516P07,

<HPE>dis cellular 0/0 all
Error: Running a different mode with the modem.

#
user-interface tty 12
 modem both

#

[HPE-ui-tty12]dis user-interface
 Idx  Type     Tx/Rx      Modem Privi Auth  Int
 12   TTY 12   9600       -     0     N     Cellular0/0

<HPE>dis int brief
The brief information of interface(s) under route mode:
Link: ADM - administratively down; Stby - standby
Protocol: (s) - spoofing
Interface            Link Protocol Main IP         Description
Aux0                     UP   UP       --
Cellular0/0          DOWN UP(s)    --

Thank You.

[drk787]

Hi Ramshankar,

A 3G/4G modem module operates either in PPP mode or Ethernet mode, but not at the same time. When operating in PPP mode, the modem module is managed in Cellular 0/0 interface view. When operating in Ethernet mode, the modem module is managed in Cellular-Ethernet 0/0 interface view. You can set the operating mode of a 3G/4G modem module by using the card-mode command

Syntax: card-mode slot slot-num { ppp | ethernet }

Recommendations:

1) As per the error message,'Error: Running a different mode with the modem'' try the other mode.

2) If still issue persists, try upgrading to the latest release R2516P13 as its fixes for known issues and feature enhancements, support for new hardware etc.

Reference links:

https://support.hpe.com/hpsc/doc/public/display?sp4ts.oid=5228574&docLocale=en_US&docId=emr_na-c05327922

https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=JG184A&lang=&cc=&prodSeriesId=

Thank You!
I am an HPE Employee

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