Help With MSR 954 Router 4G module

[cquirozb]

Hello community! 

I've been trying to get the 4G interface up on the router but nothing seems to work. Let me show you what I have discovered so far. 

So I have my Celluar interface UP and it is attached to the Eth-Channel 1/0:0

Cellular1/0
Current state: UP
Description: Cellular1/0 Interface
Last clearing of counters: Never
Modem status: Present
DM port status: Disabled
Capability:
1 Control channel,, 1 ETH channel
Control channel 0 traffic statistics:
TX: 0 packets, 0 errors
RX: 0 packets, 0 errors
ETH channel 0 traffic statistics:
TX: 0 packets, 0 errors
RX: 0 packets, 0 errors

controller Cellular1/0
eth-channel 0

interface Eth-channel1/0:0
description CONEXION 4G
dialer circular enable
dialer-group 1
dialer timer idle 0
dialer timer autodial 5
dialer number *99#
ip address cellular-alloc
tcp mss 1024
nat outbound

If I check the status of the interfaces, I am seeing this: 

Eth-channel1/0:0
Current state: DOWN
Line protocol state: UP(spoofing)
Description: CONEXION 4G
Bandwidth: 100000kbps
Maximum Transmit Unit: 1500
Internet protocol processing: disabled

It is saying that The physical interface is Down but the line protocol is UP. I have read about this error and it seems to me that the router is not matching correctly the interfaces. 

I have rebooted, reset, re-configured and still, I am not able to bring the physical interface UP. 

May I have some help to solve this issue? 

[VoIP-Buddy]

Cquirozb,

Can you please share the configuration with us?  I am pretty sure you are missing something like the dial string.  Which carrier are you trying to connect to?

I have a couple of these running in the lab without any trouble.  We have AT&T and Verizon SIM cards.

Thanks!

David

[cquirozb]

Hello David! Thank you very much for your reply!

Here is the configuration that I'm using for the Eth-Channel1/0:0

interface Eth-channel1/0:0

description CONEXION 4G

dialer circular enable

dialer-group 1

dialer timer idle 0

dialer timer autodial 5

dialer number *99#

ip address cellular-alloc

tcp mss 1024

nat outbound

dialer-group 1 rule ip permit

I will paste the configuration edited as well. I left what I believe is "relevant". 

#

dialer-group 1 rule ip permit
#
dhcp enable
#
dns proxy enable
dns domain nh.inet
dns server 10.201.2.20
dns server 10.201.2.21
#
lldp global enable
#
password-recovery enable
#
vlan 1
#
traffic classifier default operator and
if-match any
#
traffic classifier marc-oro operator and
if-match acl name marc-oro
#
traffic classifier marc-video operator and
if-match acl name marc-video
#
traffic classifier marc-voz operator and
if-match acl name marc-voz
#
traffic classifier oro operator and
if-match dscp af21
#
traffic classifier video operator and
if-match dscp af41
#
traffic classifier voice operator and
#
traffic classifier voz operator and
if-match dscp ef
#
traffic behavior Shape_92160
traffic-policy ip-wan-qos
gts cir 92160 cbs 5760000 ebs 0 queue-length 50
#
traffic behavior default
#
traffic behavior marc-oro
remark dscp af21
#
traffic behavior marc-video
remark dscp af41
#
traffic behavior marc-voz
remark dscp ef
#
traffic behavior oro
queue af bandwidth 36864
#
traffic behavior video
queue af bandwidth 18432
#
traffic behavior voz
queue ef bandwidth 9216 cbs 230400
#
qos policy Shape_92160
classifier default behavior Shape_92160
#
qos policy ip-wan-qos
classifier video behavior video
classifier voz behavior voz
classifier oro behavior oro
#
qos policy marcacion-ip
classifier marc-video behavior marc-video
classifier marc-voz behavior marc-voz
classifier marc-oro behavior marc-oro
#
controller Cellular0/0
#
controller Cellular0/1
#
controller Cellular2/0
eth-channel 0
#
controller Cellular4/0
#
interface Aux0
#
interface NULL0
#
interface GigabitEthernet0/0
port link-mode route
description CONEXION SWITCHES
combo enable copper
#
interface GigabitEthernet0/0.2
description Vlan Datos
ip address 10.200.45.1 255.255.255.128
vlan-type dot1q vid 2
dhcp select relay
dhcp relay server-address 10.201.2.63
#
interface GigabitEthernet0/0.3
description Vlan Voz
ip address 10.200.45.129 255.255.255.128
vlan-type dot1q vid 3

interface Eth-channel1/0:0
description CONEXION 4G
dialer circular enable
dialer-group 1
dialer timer idle 0
dialer timer autodial 5
dialer number *99#
ip address cellular-alloc
tcp mss 1024
nat outbound
#
multicast routing
#
igmp
#
scheduler logfile size 16
#
line class aux
user-role network-admin
#
line class tty
user-role network-operator
#
line class vty
user-role network-operator
#
line aux 0
authentication-mode scheme
user-role network-admin
#
line vty 0 63
authentication-mode scheme
user-role network-operator
protocol inbound ssh
#
ip route-static 200.21.240.107 32 Eth-channel1/0:0 preference 100
#
ssh server enable
#
ntp-service unicast-server 192.68.9.9
ntp-service unicast-peer 192.68.9.9
#
undo password-control aging enable
undo password-control length enable
undo password-control history enable
password-control login-attempt 3 exceed lock-time 120
#
ipsec transform-set trans2
encapsulation-mode transport
esp encryption-algorithm des-cbc
esp authentication-algorithm md5
#
ipsec profile vpnprof isakmp
transform-set trans2
ike-profile vpnprof
#
ike profile vpnprof
keychain 1
#
ike keychain 1
pre-shared-key ***
#
return

Is there something missing ? 

I am trying to connect to Telefónica.

If you need further information please let me know so I can get it ASAP. Thank you very much for the help David!

[parnassus]

What's the purpose of tcp mss 1024 command on your configuration? what's the result of display cellular-ethernet all, display interface cellular-ethernet and display dialer commands?

Shouldn't be present a directive:

ip route-static 0.0.0.0 0 Eth-channel1/0:0 

to get to your ISP?

[cquirozb · Accepted solution]

Hello Community! 

The problem was within the equipment. We changed it and the link came up. 

Thank you very much for all your help! 

[cquirozb]

Hello! 

Its been a while but I was able to get the information that you requested: 

[HPE-Eth-channel1/0:0]display cellular
Cellular1/0:
Modem State:
Hardware Information:
Model: MC7354
Manufacturer: Sierra Wireless, Incorporated
Modem Firmware Version: SWI9X15C_05.05.16.02 r21040 carmd-fwbuild1 2014/03/17 23:49:48
Modem Boot Version: SWI9X15C_05.05.16.02 r21040 carmd-fwbuild1 2014/03/17 23:49:48
Modem Image Type = ATT
Firmware Unique ID = 005.010_001
Firmware Build ID = 05.05.16.02_ATT
Configuration Unique ID = 005.010_001
Configuration Build ID = 05.05.16.02_ATT
PRI Version: 9903211 05.07
International Mobile Equipment Identity (IMEI): 359225050640002
International Mobile Subscriber Identity (IMSI): 732123603487194
Mobile Equipment Identifier (MEID): 35922505064000
Hardware Version: 1.0
Modem Status: Online
Profile Information:
Profile index: 1
PDP Type: IPv4
Header Compression: Off
Data Compression: Off
Access Point Name (APN): internet.movistar.com.co
Authentication: PAP
Username: movistar
* - Default profile
Profile index: 16
PDP Type: IPv4
Header Compression: Off
Data Compression: Off
Access Point Name (APN): internet.movistar.com.co
Authentication: PAP
Username: 7321236034871941CN62HB300L1movistar
Network Information:
Current Service Status: Service Available
Registration Status: Registered
Current Service: Combined
Current Roaming Status: Home
Current Data Bearer Technology: Unknown
Network Selection Mode: Automatic
Current IP address Mode: Cellular-alloc
Mobile Country Code (MCC): 732
Mobile Network Code (MNC): 123
Location Area Code (LAC): 65534
Tracking Area Code(TAC): 2363
Cell ID: 7efb202
Radio Information:
Technology Preference: No preference specified (AUTO)
Technology Selected: LTE
Configured LTE Band = 2,4,5,17
LTE related info:
Current RSSI: -43 dBm
Current RSRQ: -9 dB
Current RSRP: -74 dBm
Current SNR: 11 dB
Tx Power: Invalid
Active Band = E-UTRA Operating Band 4
Modem Security Information:
PIN Verification: Disabled
PIN Status: PIN Requirement Disabled
Number of PIN Retries Remaining: 3
Number of PUK Retries Remaining: 10
SIM Status: OK
ICCID: 8957123411406361349

GPS Information:
GPS Info:
GPS State: Enabled
GPS Mode Configured: Standalone
Latitude: 4 Deg 34 Min 47 Sec North
Longitude: 74 Deg 17 Min 0 Sec West
Timestamp (UTC): 01/01/1970 00:00:00
Local time: 04/15/2010 00:45:19
Heading: 0.00, Velocity Horiz: 0.00, Velocity Vert: 0.00
Height (MSL): -12.00 m
Satellite Info:
[HPE-Eth-channel1/0:0]
[HPE-Eth-channel1/0:0]
[HPE-Eth-channel1/0:0]
[HPE-Eth-channel1/0:0]
[HPE-Eth-channel1/0:0]
[HPE-Eth-channel1/0:0]
[HPE-Eth-channel1/0:0]displ
[HPE-Eth-channel1/0:0]display dialer
Eth-channel1/0:0
Dialer Route:
Dialer number: *99#
Dialer Timers(in seconds):
Auto-dial: 5 Compete: 20 Enable: 5
Idle: 0 Wait-for-Carrier: 60
Total Channels: 1
Free Channels: 1

We were able to fix the issue by changing the equipment, but! I have the faulty one in my hands and I really want to know if there is something wrong within the equipment. 

Regarding the static route. That is true, I have to configure that in order to have access to the internet. Nevertheless, I should be able to get an IP address from my SIM Card for the 4G Network even if the route is not there.