How to reset 2916SFP+ password

[spirografo]

Hi. I have a 2916+ baseline switch. I have lost admin password. I tried to enter in failsafe mode via serial connection, but i'm not able to give "ctrl+c" command. I have tried with windows hyperterminal (ctrl+break), with teraterm (alt+b), with putty but with no success.

How can i do?

Thanks to all.

F.

[aydinkocak]

Hello;

You must connect to console and than restart the switch

and follow the following instructions :



Baseline 2916

power cycle the switch

Testing the System SDRAM........PASS

Boot1 Checksum Test

CTRL / Shift - (minus)

When "Autoboot in 2 seconds- press Return or Esc" is seen

Press Enter Immediately

At The Startup Menu

Select Password Recovery

Select Back

AYDIN KOCAK,

3COM Enterprise LAN Expert ( Pre & Post Sales),

TippingPoint Security Engineer,

CCNA,CCDA, CCIE R&S Written

[leonidlee]

In the terminal connection settins you must check linux keyboard.

Not VT100 as in manual.

[SmartU]

I had the same problem with a 2924 SFP Plus.



My solution:



- hit "CTRL / Shift - (minus)" ONCE

- hit ENTER shortly before "Autoboot in 2 seconds" appears

[minino]

please help, that don't work to me, a have 2 2916 whith the same problem, and when i make ctrl / shift - (minus) nothing happens

please i realy need reset they as soon as posible

sorry me english is bad i'm chilean

grax!!

[ubeyd]

Hi , ı have the same issue . but  there is strange  situation. there is no change on my screen when ı press button. switch restart again and again :)

ı tried this topic:

1- CTRL-B, CTRL/shift -minus, recover-recover is there any idea please write me :)

have a good day.

ubeyd.ehm@gmail.com