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MPU-100 stuck when upgrade firmware

chemat92
Occasional Contributor

MPU-100 stuck when upgrade firmware

Hi All,

I have upgraded my MPU-100 with this version of firmware MSR4000-CMW710-R0605P20. However, during rebooting, the MPU stucked and below is the message :

<HPE>[2018-01-24 17:15:16] The process ethd is still starting for 20 minutes.

May I know why this happened? Any solutions. You may refer to picture below during reboot.

router hangg.JPG

1 REPLY
VoIP-Buddy
Trusted Contributor

Re: MPU-100 stuck when upgrade firmware

Have you tried pulling the MPU-100 out and reseating it?  Although it may not be stuck.  Are the sub-modules working on it?

David