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CRM and Billing data synchronisation

Marko_3
Contributor

CRM and Billing data synchronisation

Dear all

My Siebel application needs to pass information such as customer information as and when they are entered/modified to my backend billing system in real-time or near real-time for update.

How can this be achieved without using a middleware such as Vitria and Tibco? Can any Oracle functionality support this requirement?

Many thanks in advance
1 REPLY
Frederic Bourbeau_1
Occasional Visitor

Re: CRM and Billing data synchronisation

Marko,

This can surely be done by using a custom sql query on the related Siebel tables, and then passed onto your other system's database through a trigger action.

You may want to see if anything has been documented in the following user group:

http://www.OpenITx.com/g/siebel-l.asp

Hope this helps