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HP-UX 11.23 itanium oracle install error message

Occasional Contributor

HP-UX 11.23 itanium oracle install error message

[ Edited ]

Hi,

we are trying to install oracle on HP-UX machine, oracle installer giving us X11 error message.

Here is the error we are getting.

[code]
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : 11 occurred at PC=0xc3fe8911
Function name=JNU_GetEnv
Library=/tmp/OraInstall2005-05-25_08-17-05PM/jre/bin/../lib/IA64/libjava.so

Current Java thread:
"main" prio=7 tid=0x000434e0 nid=1 lwp_id=1452231 runnable [0x7fffd000..0x7fffe7c8]
at sun.awt.X11GraphicsEnvironment.getNativeFonts(Native Method)
at sun.awt.X11GraphicsEnvironment.initNativeFonts(X11GraphicsEnvironment.java:280)
at sun.awt.X11GraphicsEnvironment.initFontNameMap(X11GraphicsEnvironment.java:368)
at sun.awt.X11GraphicsEnvironment.getFileNameFromPlatformName(X11GraphicsEnvironment.java:116)
at sun.java2d.SunGraphicsEnvironment.initTerminalNames(SunGraphicsEnvironment.java:767)
at sun.java2d.SunGraphicsEnvironment.initCompositeFonts(SunGraphicsEnvironment.java:643)
at sun.awt.X11GraphicsEnvironment.initCompositeFonts(X11GraphicsEnvironment.java:495)
at sun.java2d.SunGraphicsEnvironment$1.run(SunGraphicsEnvironment.java:105)
at java.security.AccessController.doPrivileged(Native Method)
at sun.java2d.SunGraphicsEnvironment.(SunGraphicsEnvironment.java:70)
at sun.awt.X11GraphicsEnvironment.(X11GraphicsEnvironment.java:63)
at java.lang.Class.newInstance0(Native Method)
at java.lang.Class.newInstance(Unknown Source)
at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:53)
- locked <0x589693f0> (a java.lang.Class)
at java.awt.Window.(Window.java:183)
at java.awt.Frame.(Frame.java:310)
at java.awt.Frame.(Frame.java:257)
at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:593)

Dynamic libraries:
/tmp/OraInstall2005-05-25_08-17-05PM/jre/bin/../bin/IA64/native_threads/java
text:0x00001000-0x0000e470 data&colon;0x0000f000-0x0000f4f0
/usr/lib/hpux32/libsin.so.1
text:0xc15d0000-0xc15d3420 data&colon;0x7eff1000-0x7eff11b8
/usr/lib/hpux32/libpthread.so.1
text:0xc008d000-0xc011fcb0 data&colon;0x7efee000-0x7eff0508
/tmp/OraInstall2005-05-25_08-17-05PM/jre/bin/../lib/IA64/server/libjvm.so
text:0xca54a000-0xcb145c10 data&colon;0x7ee00000-0x7efe4200
/usr/lib/hpux32/libdl.so.1
text:0xc0505000-0xc0507660 data&colon;0x7efeb000-0x7efeb068
/usr/lib/hpux32/libc.so.1
text:0xc0286000-0xc0504300 data&colon;0x7edc0000-0x7edd10f8
/usr/lib/hpux32/libm.so.1
text:0xc0120000-0xc0285ba0 data&colon;0x7efe8000-0x7efe85d8
/usr/lib/hpux32/librt.so.1
text:0xc15d4000-0xc15da1f0 data&colon;0x7efe7000-0x7efe71a8
/usr/lib/hpux32/libuca.so.1
text:0xc175e000-0xc1765af0 data&colon;0x7edff000-0x7edff150
/usr/lib/hpux32/libstd.so.1
text:0xc41a8000-0xc420fc50 data&colon;0x7edfe000-0x7edfee50
/usr/lib/hpux32/libstream.so.1
text:0xc0b85000-0xc0bc4400 data&colon;0x7edf8000-0x7edfb100
/usr/lib/hpux32/libunwind.so.1
text:0xc1ec8000-0xc1f0e470 data&colon;0x7edf6000-0x7edf71f0
/usr/lib/hpux32/libcl.so.1
text:0xc0b23000-0xc0b23304 data&colon;0x7edf5000-0x7edf5018
/usr/lib/hpux32/libCsup.so.1
text:0xc08d3000-0xc091a0f0 data&colon;0x7edd9000-0x7eddfbe8
/usr/lib/hpux32/libIO77.so.1
text:0xc4747000-0xc47e3410 data&colon;0x7edb4000-0x7edbe918
/tmp/OraInstall2005-05-25_08-17-05PM/jre/lib/IA64/native_threads/libhpi.so
text:0xc0b52000-0xc0b6e0c0 data&colon;0x7edaa000-0x7edab800
/tmp/OraInstall2005-05-25_08-17-05PM/jre/bin/../lib/IA64/libverify.so
text:0xc3fa3000-0xc3fc16a0 data&colon;0x7edf4000-0x7edf4fe0
/tmp/OraInstall2005-05-25_08-17-05PM/jre/bin/../lib/IA64/libjava.so
text:0xc3fc2000-0xc400a000 data&colon;0x7eda3000-0x7eda72c8
/tmp/OraInstall2005-05-25_08-17-05PM/jre/bin/../lib/IA64/libzip.so
/usr/lib/hpux32/libCsup.so.1
text:0xc08d3000-0xc091a0f0 data&colon;0x7edd9000-0x7eddfbe8
/usr/lib/hpux32/libIO77.so.1
text:0xc4747000-0xc47e3410 data&colon;0x7edb4000-0x7edbe918
/tmp/OraInstall2005-05-25_08-17-05PM/jre/lib/IA64/native_threads/libhpi.so
text:0xc0b52000-0xc0b6e0c0 data&colon;0x7edaa000-0x7edab800
/tmp/OraInstall2005-05-25_08-17-05PM/jre/bin/../lib/IA64/libverify.so

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : 11 occurred at PC=0xc3fe8911
Function name=JNU_GetEnv
Library=/tmp/OraInstall2005-05-25_08-17-05PM/jre/bin/../lib/IA64/libjava.so

Current Java thread:
"main" prio=7 tid=0x000434e0 nid=1 lwp_id=1452231 runnable [0x7fffd000..0x7fffe7c8]
at sun.awt.X11GraphicsEnvironment.getNativeFonts(Native Method)
at sun.awt.X11GraphicsEnvironment.initNativeFonts(X11GraphicsEnvironment.java:280)
at sun.awt.X11GraphicsEnvironment.initFontNameMap(X11GraphicsEnvironment.java:368)
at sun.awt.X11GraphicsEnvironment.getFileNameFromPlatformName(X11GraphicsEnvironment.java:116)
at sun.java2d.SunGraphicsEnvironment.initTerminalNames(SunGraphicsEnvironment.java:767)
at sun.java2d.SunGraphicsEnvironment.initCompositeFonts(SunGraphicsEnvironment.java:643)
at sun.awt.X11GraphicsEnvironment.initCompositeFonts(X11GraphicsEnvironment.java:495)
at sun.java2d.SunGraphicsEnvironment$1.run(SunGraphicsEnvironment.java:105)
at java.security.AccessController.doPrivileged(Native Method)
at sun.java2d.SunGraphicsEnvironment.(SunGraphicsEnvironment.java:70)
at sun.awt.X11GraphicsEnvironment.(X11GraphicsEnvironment.java:63)
at java.lang.Class.newInstance0(Native Method)
at java.lang.Class.newInstance(Unknown Source)
at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:53)
- locked <0x589693f0> (a java.lang.Class)
at java.awt.Window.(Window.java:183)
at java.awt.Frame.(Frame.java:310)
at java.awt.Frame.(Frame.java:257)
at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:593)

Dynamic libraries:
/tmp/OraInstall2005-05-25_08-17-05PM/jre/bin/../bin/IA64/native_threads/java
text:0x00001000-0x0000e470 data&colon;0x0000f000-0x0000f4f0
/usr/lib/hpux32/libsin.so.1
text:0xc15d0000-0xc15d3420 data&colon;0x7eff1000-0x7eff11b8
/usr/lib/hpux32/libpthread.so.1
text:0xc008d000-0xc011fcb0 data&colon;0x7efee000-0x7eff0508
[/code]

any help to fix this problem, we installed latest paches on this server.

-Sundaram

 

 

P.S. This thread has been moved from HP-UX > System Administration to HP-UX > databases.
-HP Forum Moderator

3 REPLIES
Honored Contributor [Founder]

Re: HP-UX 11.23 itanium oracle install error message

Hi Sundaram,

This is due to a BUG specific for HP-UX Itanium.

The error message that you experienced,
â Unexpected Signal : 11 occurred at PC=0xc38b2911
Function name=JNU_GetEnvâ

is due to the BUG 3993005.

Oracle support has the diagnostic analysis as â customers are receiving this error only for the HP Itanium patch.

From the BUG it appears to be caused by a problem with the JRE software on the CD

To fix this one should execute the following steps:

1. Change the JRE_LOCATION in oraparam.ini to /opt/java1.3
2. Start OUI 2.2.0.14 to install the 9.2.0.2 software

Alternatively:

1. Download OUI 2.2.0.18 (patch 2878462) or the 9.2.0.4 patchset (patch 3095277) from Metalink
2. Start OUI 2.2.0.18 to install the 9.2.0.2 software
Never give up, Keep Trying
Highlighted
Occasional Visitor

Re: HP-UX 11.23 itanium oracle install error message

Hi, 

 

I know this post has 7 years old...

 

But I m looking for 3993005 BUG.

 

Issue was resolved by changing JRE, but I need the ¨official document¨ to present to customer.

 

I have searched in HP website but it is not published. Do you know how can access it ?

 

Thanks

Acclaimed Contributor [Founder]

Re: HP-UX 11.23 Integrity Oracle install error message

[ Edited ]

>I'm looking for 3993005.  I have searched in HP website

 

It looks like you need to search Oracle's.

 

This other topic may be helpful:

http://h30499.www3.hp.com/t5/Databases/Java-error-during-installation-of-Oracle/td-p/3551286