cancel
Showing results for 
Search instead for 
Did you mean: 

Printer issue

Nagaraj Dandeboyina_1
Occasional Contributor

Printer issue

HI,
we see the job leaving into the UNIX queue. We then see the Unix queue emptying. I see packets arriving on the print server by looking at the web console but the bits and bytes don't come out on to the paper.

Where to check? How the print is going?

Pl suggest?

Thanks.
-Nag
10 REPLIES
john korterman
Honored Contributor

Re: Printer issue

Hi,
can you stop the print queue in question on the print server and then check if the jobs are piling up there? In particular, check if their size is >0 on arrival.

regards,
John K.
it would be nice if you always got a second chance
Michael Schulte zur Sur
Honored Contributor

Re: Printer issue

Hi,

what kind of printserver is it and how is the printer defined. Have you tried a ftp directly to the printer?

greetings,

Michael
Nagaraj Dandeboyina_1
Occasional Contributor

Re: Printer issue

I disabled printer and fired print job,I can see the size in bytes.But still printout is not coming.
john korterman
Honored Contributor

Re: Printer issue

Hi,
you mean that you can actually see the job on the print server with a size >0?
If you enable the printer, what happens with the printer job?

regards,
John K.
it would be nice if you always got a second chance
Nagaraj Dandeboyina_1
Occasional Contributor

Re: Printer issue

I have no clue to where that job is going? Where can I check?
Bruno Ganino
Honored Contributor

Re: Printer issue

Check with lpstat -t command and see device and request destination.
All is enabled ?

You can also remove and re-install with lpadmin command.

Bruno
Torino (Turin) +2H
Thierry Poels_1
Honored Contributor

Re: Printer issue

Hi,

while printing do you see anything on the printer display?

what type of printer?
how connected? LANbox (which?) or network?

regards,
Thierry.
All unix flavours are exactly the same . . . . . . . . . . for end users anyway.
john korterman
Honored Contributor

Re: Printer issue

Hi,
it sounds to me as a printer server issue. Can you print to the printer in question from somewhere else and does the job appear likewise in the printer queue on the print server?

regards,
John K.
it would be nice if you always got a second chance
doug mielke
Respected Contributor

Re: Printer issue

If the jobs leave the unix queue sucessfully, it will be hard to use any unix tools to find them.

If the printer has an IP address, you could use jetadmin / hppi and configure direct printing. ( use another printer name if you want to just test the printer,) but if it works, it could be your solution.
doug mielke
Respected Contributor

Re: Printer issue

replace the word 'direct' with 'network' in my prev. responce
sorry.